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    Development Test Coordinator - Alberta, Canada - Surex

    Surex
    Surex Alberta, Canada

    3 weeks ago

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    Description
    Founded in 2012, Surex is Canada's fastest growing online Insurance MarketplaceTM.

    Surex's growth has been awarded by the Fintech Business of the Year Awards, Canadian Business' Growth 500 3 years in a row, and the Globe & Mail's Top Growing Companies as a leading Canadian insurtech company in the insurance brokerage space.

    Recently we were acknowledged for "Top Insurance Workplace" from Insurance Business Canada and 50 Top Workplaces by Silicon Review in 2019 & 2020.

    At Surex, our mission is to give security, transparency, and comfort to Canadians. Currently we have 75,000+ policy holders across 9 Provinces and Territories.

    We are currently looking for a highly motivated and committed Learning and Development Coordinator to join Surex's team in a remote capacity.

    GoalsThe primary role of the Learning and Development Coordinator is to develop, deliver, and maintain a Learning and Development program for Surex.

    The Learning and Development Coordinator will collaborate with Management and Subject Matter Experts (SME's) of varying departments to ensure accuracy and consistency of training materials.

    It is also the Coordinator's duty to track and determine where gaps may be appearing in performance and adjust training programs as necessary to address this.

    Learning and Development Coordinators will not only provide vital onboarding training but will also partner with SME's to facilitate additional training throughout the year.

    Learning and Development Coordinators must provide a clear understanding of what training will be required for an employee to progress (or transfer internally), and where to find the resources necessary to meet these goals.


    Responsibilities & Duties:

    • Develop, deliver, and maintain programs and curriculum for various Surex departments fromorientation to in-job training
    • Utilize software and web-based tools to create and deliver training remotely across Canada
    • Collaborate with Management and SME's in all areas of Surex to ensure lesson consistency,identify training needs, and create training materials
    • Organize and facilitate monthly info training sessions outside of standard training for internalprocesses or software (ie. Sales Training, Dayforce Training, ect)
    • Deliver insight to employees as to the training required to move forward with their career goals
    • Offer recommendations as to where employees will find additional training resources outside ofSurex
    • Analyze the effectiveness of training and monthly workshops to the employees and suggestappropriate modifications to processes as needed
    • Schedule the appropriate training sessions for employees as they are onboarded, and as theyrequire additional training
    • Work with Management in developing systems to monitor and ensure employees are performing their responsibilities according to the training
    • Ensure employee and content compliance to Surex's corporate standards and proceduresduring training sessions
    • Provide support and mentoring for new employees while conducting an evaluation andidentifying gaps where improvements are needed
    • Remain flexible to changes as Surex and learning needs adjust over time

    Other duties as assigned by managementQualifications & Skills:

    • A minimum of 5 years experience working as a Licensed Insurance Broker (Level 1 or 2) inCanada or training insurance brokers
    • A minimum of 3 years working with and implementing a Learning Management System (LMS)
    • Ability to utilize content creation tools/software in order to build and maintain learning framework and training content
    • Prior experience as a coach or a mentor to a team or corporation
    • Familiarity with software/systems and carrier's portals commonly used in insurance, it would beconsidered an asset to have experience with Power Broker and Dayforce.
    • Top notch organizational skills, especially with scheduling and facilitating lessons
    • Experience in delivering remote training successfully
    • Exceptional written and verbal communication skills
    • Self-starter who can learn on the fly and create learning content as they gather new information
    Strong interpersonal skills, approachable and able to adapt to various personalities and learningWhat we have to offer:

    • Competitive Salary
    • Paid Vacation & Flex Days
    • Medical and Dental Benefits
    • Secure Future in the Digital Space
    • Room to Advance your career
    • Work from Home Options*Surex is dedicated to a policy of nondiscrimination on any basis including race, color, creed, religion, national/ethnic origin, sex, age, family status, or sexual orientation. We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our recruitment and selection process, please contact us at , please visit our website at
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