senior project lead - Toronto, Canada - City of Toronto

Description

• Job ID: 46604
• Job Category: Project Management
• Division & Section: Pension, Payroll & Employee Benefits, Business Services
• Work Location: 55 John Street, Metro Hall, Toronto
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $ $123,449.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 15-May-2014 to 30-May-2024

Job Summary:

Reporting to the Senior Project Manager in the Business Services section, the Senior Project Lead will provide leadership, planning and execution of strategic initiatives and special projects for the Pension, Payroll & Employee Benefits Division. You will lead complex projects, analyze, evaluate and interpret information to develop recommendations for improvement to existing Divisional projects, operating procedures, policies and services.

The incumbent possess strong project management abilities, has strong business analysis skills, is detail-oriented, and passionate for operational excellence, client experience, and delivering results while fostering effective and engaging working relationships with division staff and other City divisions stakeholders.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Prepares and review reports for management related to confidential information, technical drawings, project schedules, financial and operational plans and business processes.
• Creates, analyzes and prepares key performance indicators to measure the effectiveness and efficiencies of programs and projects, both internally and externally, and provides analysis to senior management and members of Council.
• Reviews the work of staff with a keen attention to detail in an effort to ensure consistency and quality from the Division Head's office.
• Provides confidential staffing and labour relations assistance for the program. Supports service and workforce rationalization projects covering multiple divisions, agencies and corporations and attends meetings where confidential labour relations information is discussed.
• Makes recommendations to senior Divisional management with regards to service optimization and business process simplifications that could result in alternate service delivery/contracting out, restructuring, changes in staffing levels, downsizing and resource allocation.
• Provides leadership on various issues management practices for the Division.
• Liaises with various senior and executive level staff, both internally and externally, as required.
• Coordinates the implementation of new Divisional priorities and initiatives.
• Provides input, guidance and technical expertise in the development of customer service improvement initiatives.
• Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing Divisional projects, operating procedures, policies and services.
• Ensures project benchmarks, deliverables and standards are controlled, and projects stay on track within a deadline driven environment.
• Prepares staff reports to Committees and purchasing call documents such as Request for Quotations and Request for Proposals related to various Divisional requirements.
• Participates in the process of planning and developing long range objectives for the Division.
• Provides strategic advice and/or prepares responses, reports, briefing notes, minutes, divisional communication, and other correspondence on behalf of Senior Management Team.
• Assists with the supervision of staff and functions as a team player to help ensure excellent working relationships between all sections and units within the Division.
• Solicits input from internal and external stakeholders on a variety of issues to achieve project goals and objectives.
• Conducts qualitative and quantitative analysis on various Divisional issues and evaluates and synthesizes complex material in a format that is convenient for the Senior Management Team.

Key Qualifications:

1. Post-secondary education in Business, Public Administration, Project Management, or related field – or a combination of education and experience.
2. Project management experience managing project lifecycle from inception to completion for complex, large-scale projects.
3. Experience with business analysis, business process re-design, strategic planning and change management.
4. Experience with issues management with the ability to identify needs and initiate, coordinate and confidently manage the implementation of solutions.
5. Expertise in budget and timeline management, project and resource planning, cost control and accounting, cost/benefit analysis, quality control and reporting.
6. Proficiency in Microsoft Word, Microsoft Project, Excel, and PowerPoint, business intelligence tools, developing spreadsheet models, relational databases, and presentations.
7. Knowledge of financial/payroll systems processes and procedures (e.g. SAP/SucessFactors).
8. Ability to ensure alignment with corporate and divisional strategic objectives.
9. Ability to implement changes and work as a motivated self-starter with the ability to problem solve and use outside the box thinking.
10. Highly developed communication and presentation skills (oral and written) that include excellent report writing, presentation and conflict resolution skills.
11. Ability to develop and maintain productive working relationships with stakeholders including staff, clients and partners while exercising discretion and maintaining confidentiality.
12. High degree of conceptual ability and capacity to develop creative solutions regarding various policies and programs, the refinement of existing processes and procedures, and the evaluation of problems.
13. Highly developed organizational skills with the ability to plan and prioritize activities to meet tight deadlines.
14. Excellent customer service and interpersonal skills working as part of a team, including in relationship building, fostering positive and constructive relations, influencing, and ability to promote and ultimately secure buy-in on project initiatives.
15. Project Management Professional (PMP) Certification considered an asset.
16. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City's commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City's Hiring Policies and Accommodation Process.