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IT Service Desk Specialist
3 weeks ago
HomeStars Toronto, Canada**Location**: On-Site in Toronto · **Job** **Type**: Full Time - Perm · **Hours**: Mon-Fri, 40 hours/week · **Perks of joining HomeStars**: · - All our roles are currently remote. · - Office equipment supplied · - Comprehensive benefits package. We want our employees to stay heal ...
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Appointment Desk Specialist
2 weeks ago
APTO Connect Toronto, CanadaIf you are interested in working in the real estate industry and want to be in the heart of all the action, then this is the job for you · We offer a variety of full time shifts but _**you must be available to work either Saturday or Sunday (or both)**_. Please indicate your avai ...
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Service Desk Specialist
3 days ago
AGCO Toronto, Canada**Term**: Permanent, Full-time · **Division/Branch**: Information and Information Technology Division / Digital Platforms and Cybersecurity Branch · **Application Deadline**: September 7, 2023 · **Level**: Level 7 · **Salary Range**: Min: $66,140 to Max: $77,814 · **Work Location ...
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IT Service Desk Specialist
3 days ago
First National Financial Toronto, CanadaWorking together to be our best · We are hiring an IT Service Desk Specialist, IT · **Reporting To**: Supervisor, IT Service Desk · **Full-Time/Part · - Time**: Full-time · **Posting Date**: May 30, 2024 · **Closing Date**: June 6, 2024 · **Hours of Work**: 8:30 a.m. - 5:00 p.m. ...
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Junior Help Desk Specialist
3 weeks ago
Flinks Toronto, Canada**About Flinks** · Flinks drives and empowers financial innovation by pushing the limits of what's possible. · As one of the trailblazers and advocates for open finance in Canada, Flinks has rapidly grown from its founding in 2016 to become a leader in financial data aggregation, ...
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Insurance Sales Desk Specialist
1 week ago
Royal Bank of Canada Toronto, Canada**Job Summary** · **What is the opportunity?** · You will be joining an existing team of insurance professionals to provide insurance-based solutions to clients of RBC Wealth Management. You will also be expected to become familiar with Individual Life and Living Benefits product ...
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Help Desk Training Support Specialist
1 week ago
Bishop Strachan School Toronto, Canada**Help Desk Training Support Specialist** · **Contract - 14 Months** · On-Site · - The Bishop Strachan School "BSS" has been a leader in girls' education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agili ...
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Customer Service Specialist, Front Desk
2 weeks ago
LGC Group Toronto, CanadaCompany Description · **Job Description**: · You will liaise and coordinate with stakeholders in various departments to escalate/resolve customer issues as needed, providing timely information and updates to all parties. · This role will be based at our reception desk Monday - Fr ...
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Client Service Desk Technical Support Specialist
3 weeks ago
Toronto District School Board Toronto, CanadaNo.: CUPE C UE · POSTED: June 6, 2023 · DEADLINE: 4:30 p.m. June 14, 2023 · **Client Service Desk Technical Support Specialist** · 2 - Permanent Positions · **Information Technology Services** · **CUPE Local 4400 Unit C - Grade L (12 Month)** · **$32.25 per hour** · **The Toronto ...
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Toronto District School Board Toronto, CanadaNo.: CUPE C UTE · POSTED: April 4, 2023 · DEADLINE: 4:30 p.m. April 14, 2023 · **Client Service Desk Technical Support Specialist** · 2 - Acting Positions*** · **Information Technology Services** · **CUPE Local 4400 Unit C - Grade L (12 Month)** · **$32.25 per hour** · **(It is a ...
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IT Help Desk Specialist
3 weeks ago
Labworks International Inc Vaughan, Canada595 Cityview Blvd Unit 11 · Woodbridge, ON · Who we are: · Labworks International Inc. (a Hodess Cleanrooms Company) are Professional Engineers, Constructors and Manufacturers of Environmental Room solutions. · We provide turn-key solutions throughout North America, and are exper ...
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Order Desk Specialist
2 weeks ago
Saratoga Potato Chip Company Inc Brampton, Canada**Job Description - Order Desk Specialist** · We are looking for an Order Desk Specialist with great customer service skills to join our fast paced snack food manufacturing company. The right individual is a team player, who is detailed oriented with the ability to multitask and ...
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Service Desk Specialist
1 week ago
Algoma University Brampton, Canada**JOB TITLE: Service Desk Specialist - **_Staff Bargaining Unit_ · **DEPARTMENT**:Innovation & Technology Services (ITS) · **POSITION STATUS**:Permanent-Part-time (20 hours/week) · **LOCATION**:Brampton · **SUPERVISION RECEIVED**:Help Desk & Training Supervisor · **PRIMARY FUNCTI ...
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IT Service Desk Specialist
3 weeks ago
Sheridan College Mississauga, CanadaThe IT Service Desk Specialist acts as the first point of contact on the IT Service Desk for service disruptions and service requests, striving for first call resolution, and acts as point of coordination for IT groups. The incumbent is accountable for the provision of services d ...
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Service Desk Specialist
1 week ago
Algoma University Brampton, Canada_Algoma University is committed to undoing systemic and institutional discrimination and being publicly transparent and accountable. Diversity, equity, and inclusion are fundamental to our Special Mission. In keeping with the Seven Grandfather teachings that are the core values t ...
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IT Service Desk Specialist
2 weeks ago
Sheridan College Oakville, CanadaThe IT Service Desk Specialist acts as the first point of contact on the IT Service Desk for service disruptions and service requests, striving for first call resolution, and acts as point of coordination for IT groups. The incumbent is accountable for the provision of services d ...
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Help Desk Support Specialist
2 weeks ago
Litcom Consulting Inc. Etobicoke, Canada**Overview** · **Responsibilities** · - Resolve user-reported issues using available tools and following procedures and policies for the handling of support cases. · - Provide targeted user training that equips end-users with the skills necessary to follow troubleshooting guides ...
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IT Service Desk Specialist
3 weeks ago
Sheridan College Oakville, CanadaThe IT Service Desk Specialist acts as the first point of contact on the IT Service Desk for service disruptions and service requests, striving for first call resolution, and acts as point of coordination for IT groups. The incumbent is accountable for the provision of services d ...
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Service Desk Specialist
2 days ago
Resonaite Toronto, CanadaOur client in the manufacturing sector is looking for a Service Desk Specialist on a contract basis. · Location: onsite downtown Toronto · Duration: 6 months + 6 months extension · Responsibilities: · Provide first-line technical support to end users for M365 applications (Outloo ...
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Service Desk Specialist
17 hours ago
Resonaite Toronto, CanadaOur client in the manufacturing sector is looking for a Service Desk Specialist on a contract basis. Location: onsite downtown Toronto Duration: 6 months + 6 months extension Responsibilities: Provide first-line technical support to end users for M365 applications (Outlook, Word, ...
Deal Desk Specialist - Toronto, Canada - Allocate
Description
Role Summary
The Dealdesk Specialist role is the frontline representative for Sales Operations. As the Dealdesk Specialist, you benefit from exposure to the sales, marketing, finance, and product teams. The role will triage, direct, and answer requests from these groups. Requests may include contract retrieval to client negotiations, and even process improvements. This position is a highly fluid, high touch role, with the opportunity for immense growth and learning. As the Dealdesk Specialist, you are an incredibly important resource for our sales team, and are often leaned on as the knowledge center for Sales Operations.
Key roles and responsibilities
The key roles and responsibilities expected to be delivered by the Dealdesk Specialist include:
· Managing the inbound Dealdesk inbox help requests
Triaging requests, handling basic commercial queries
· Managing commercial processes, including but not limited to:
Quote to cash lifecycle
Renewals
Adherence to RLDatix commercial standards
Cleanliness of Salesforce data
· Drafting of contract amendments
· Review of legally binding documents, such as Master Services Agreements
· Document management
· Other tasks as required by the Sales Systems and Commercials Manager
The Dealdesk Specialist will be responsible for delivering on the following metrics:
· Accuracy and timeliness of responses to queries
· Ability to assist on other matters, as required
Skills/Qualifications/Experience Required
Essential:
· Finance or business background
· Experience with CRM platforms (ideally Salesforce)
· Knowledge of quote to cash lifecycle
· Strong communication skills
· Ability to lead without authority
· Willingness to adapt and learn
Desirable:
· Prior experience working with a global Sales team
· Exposure and some experience creating and improving organizational processes
· Experience working in the Healthcare industry, preferably hospitals
· Prior experience with contract negotiations, ideally in excess of $10,
· Knowledge of SAAS business model