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    Program Manager - Ontario, Canada - Lumen

    Lumen
    Lumen Ontario, Canada

    2 weeks ago

    Default job background
    Description

    Work closely with the Kaizen vendor, cross-functional teams, and assigned project managers to develop the deliverables, required resources, work plan, budget, and timing for the delivery of the Kaizen program.

    Maintain all Kaizen program analytics & reporting, training materials and project specific details.
    Create dashboards and reports to provide insights into incident trends and performance metrics.
    Support the planning, facilitation, and execution of continuous improvement events using Lean Six Sigma tools
    Identify opportunities for process improvement, waste removal, and cost reduction on top of the projects that result from the Kaizen program
    Foster a collaborative environment where employees at all levels actively participate in Kaizen projects.
    Facilitate cross-functional teamwork and knowledge sharing among project teams.
    Implement a recognition and rewards system to acknowledge the contributions and achievements of employees involved in Kaizen projects.

    Encourage the documentation and sharing of best practices and lessons learned from Kaizen projects and facilitate the transfer of knowledge to drive continuous improvement across the organization.

    Post Secondary degree in business administration, process management, operations or something similar
    Six Sigma Yellow belt is required, green/black belt is an asset
    3+ years experience in program management, focused on roadmaps, training and KPIs
    3+ years experience in process optimization, operations, or business management
    Thorough understanding of project/program management techniques and methods
    Excellent Knowledge of performance evaluation and change management principles
    Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc $107340 in these states: $112980 in these states: $118630 in these states: $124280 in these states: Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. No worries, we will also send you an email with a link to complete the video interview.
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