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Kelowna

    On-Site Technical Account Manager BC - Kelowna, BC, Canada - Experis

    Experis
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    Description

    Our client is looking to hire a Technical Account Manager, Responsibilities entail collaborating with technical and project teams, they ensure seamless escalations and conflict resolution.

    This is a 100% remote opportunity Canada-wide. Cultivates purposeful business relationships, overseeing 30-35 top-tier accounts while ensuring retention

    ~ Partners with stakeholders to enhance account experience, addresses concerns, suggests improvements, and tracks key metrics

    ~ Assesses competitors, identifies sales opportunities, advises on technical scope, trains clients on products and services, and stays informed about market trends to align with client needs

    Client facing experience is a must have along with experience handling technology management, strategic planning, road maps

    ~Must have experience handling multiple , important large accounts with business/technical acumen

    ~ Excellent customer service skills to maintain, build and last relationships

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