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    Client Services Coordinator - Calgary, AB, Canada - Carewest Innovative Health Care

    Carewest Innovative Health Care
    Carewest Innovative Health Care Calgary, AB, Canada

    1 week ago

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    Description

    Carewest is one of Calgary's leaders in exceptional care and we are looking for passionate helpers to join our team.

    At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey.

    Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.

    With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.

    Help us make a difference and connect with us today
    Carewest specializes in the continuing care sector and is the only post-acute short
    The role will include overseeing day to day operations, innovative program planning, implementation

    Reporting to a Director of Operations, this position is responsible for the daily leadership & management of the assigned units and program areas.

    While maintaining a resident-centered service delivery model, this position is responsible for working collaboratively with residents, families, and the interdisciplinary care team to ensure positive program outcomes are achieved.

    This role offers the successful candidate the unique opportunity to promote and enhance clinical excellence, leadership, and professional practice by way of process & quality improvement and change management.

    This position is responsible for ensuring the programs are compliant to and meet the Alberta Continuing Care Health Service Standards, sub-acute program standards, Health and Safety Standards and all Carewest policies.

    The position is accountable to providing effective and efficient clinical operations within a defined budget, providing management oversight and direction as well as coaching and mentorship to program staff.

    In keeping with Carewest's Frame of Reference, the position is accountable to providing safe, quality care through process improvements and ensures that program principles and standards are in alignment with operational priorities.

    Program Summary – This position will oversee a 38 funded bed MSK unit at Carewest Glenmore Park with an additional 2 surge and 2 overcapacity beds.

    This unit has 6 post-acute amputee beds for Calgary zone and in addition serves clients that are poly trauma and complex orthopedics
    Bi-weekly Hours: 77.

    Shift:
    Days


    Shift Times:

    Union:
    Non Union Management
    Bachelor Degree in either Nursing, Physiotherapy or Occupational Therapy.
    Current registration with appropriate professional licensing college
    including leadership of teams of significant size, complexity and diversity.
    Demonstrated ability to manage change and create innovative solutions for complex and diverse issues
    Commitment in building teams towards a common purpose
    Build relationships with foundations and committees within Alberta
    Client and Family focused with a commitment to providing high quality services
    Ability to continually analyze effectiveness of strategies and implement quality and process improvements.
    Demonstrates respect for culture and diversity

    Able to demonstrate competence in the development of new programs and services to meet the needs of the population.

    Previous experience managing in a unionized environment
    PROSCI change management modules or certification

    We are one of Canada's largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care.

    With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals.

    Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. For more information on Carewest, please visit our website at carewest.
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