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Engineer III, Systems Infrastructure - Whitby, Canada - Thermo Fisher Scientific
Description
The role will have a primary focus on local business IT/OT support with a specialized focus in support for Manufacturing systems
What will you do?
• Manage, develop, and deploy GMP systems in both AWS and on-premise HPE Greenlake infrastructure
• Lead the effort in integrating new IT/OT systems to the existing manufacturing and/or corporate networks
• Support the management of manufacturing equipment user access through Microsoft Active Directory
• Assist with the troubleshooting and resolution of IT/OT related system issues in Manufacturing
• Assist with Mounting & Un-mounting, deployment of network infrastructure in data center (Switch, Routers, Servers, etc.)
• Responsible for the design and build for business application infrastructure on premise and in the cloud
• Responsible for partnering with global IT to deliver solutions for business partners that comply with global security and quality standards
• Responsible for partnering with global shared services IT deskside support team to provide in-house IT support for end users, provide resolutions for user for corporate applications and hardware
• Ability to work in a team structure, make decisions, solve problems, communicate inside & outside the organization, and analyze, plan, organize and prioritize work.
• Researches new infrastructure technologies and makes recommendations to management.
• Partner with global shared services to perform environment builds using industry standard tools
• Partner with Engineering and Global IT to support IIoT and Industrial cybersecurity
How will you get here?
Education
• Combined minimum of 5 years' higher education and/or work experience in systems infrastructure, management and/or architecture, IT support
Experience
• 4+ years' experience in working with customers in identifying their business and technical requirements, and designing and/or implementing optimal technical solutions
• Comprehensive understanding of IT processes and best practices related to infrastructure and cloud technologies
• Good understanding of OT systems and Pharma best practices related to manufacturing technologies
Tool & Technology Skills
• GMP experience and/or experience deploying, maintaining, and developing validated systems in regulated healthcare environments preferred
• Windows and/or Linux systems administration and/or network device management
• Experience with industrial and/or lab control systems (SCADA, Historian, Chromatography, IIoT, etc)
• Configuration Management in IT and/or industrial automation systems (CMDB, FactoryTalk AssetCentre, ClarOTy, SQL, etc)
• Ability to troubleshoot, diagnose, and resolve issues on PC's and 3rd party applications supported by Corporate Infrastructure and Security and engage functional teams as needed
• Ability to provide smart hands support and remotely direct someone providing smart hands support for computer rooms, IDF's, MDF's and physical equipment such as servers, switches, routers, printers
Knowledge, Skills, Abilities
• Dynamic, hard-working and ambitious, with excellent oral and written communication skills.
• Capable of working on multiple projects of a complex nature.
• Excellent problem-solving skills to assist in issue resolution.
• Excellent verbal and written communication skills.
• Ability to translate business requirements into technical designs to meet business needs.
• Must be a self-starter with high level analytical skills combined with thorough documentation abilities.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
