Jobs
>
Burlington

    It operations and manager - Burlington, ON, Canada - Goodness Me

    Goodness Me
    Goodness Me Burlington, ON, Canada

    1 week ago

    Default job background
    Description
    The IT Operations Manager will hold a pivotal position overseeing all areas of the organizations IT Infrastructure.

    Your leadership will be instrumental in guiding the migration to cloud-based solutions, managing in-house systems, enforcing security protocols, and providing exceptional support through the helpdesk.

    Overall, this role is critical to the success of our organization, requiring strategic vision, strong leadership, and a deep understanding of IT operations within a retail environment .

    As an IT Operations Manager, you will be responsible for managing infrastructure design, implementation, and maintenance, while also driving initiatives to enhance security, efficiency, reliability, and innovation for all IT systems which are used by Goodness Me Natural Food Market operations & employees as well as leading the IT Support function for the organization.

    You will play a pivotal role in facilitating the build and execution of our digital transformation roadmap for 2024 and beyond.

    You will work closely with your peers, both in day-to-day operations as well as planning the coordination and execution of larger IT projects:

    Lead the support and implementation of new & existing technologies, systems, and applications
    This role is the primary leader of support for the organization, responding to the daily and future IT needs of the company, including but not limited to:
    Primary Administrator of our Azure cloud environment & Office 365 suite of applications
    Primary Administrator of all networking layers for switching & routing as well as cloud connectivity (VLANs, VPN, SD-WAN, Wi-Fi, Failovers & Firewall configurations)
    Primary Administrator of our Domain Controller environment (AD, DNS, Group Policy)
    Primary Administrator of our multi database environment
    Managing the Access Control of business applications and IT infrastructure
    Managing the patch management process for servers, systems, and software (RMM Admin)
    Reporting on licensing – collect, validate, and rationalize license usage across business applications
    Responding to breakdowns including travelling to business sites to address IT issues
    Monitoring, responding, actioning of cyber security threats, vulnerabilities, and alerts
    Primary triage of helpdesk support requests via calls, emails, and assignments
    Investigating, diagnosing, and solving computer software and hardware
    Lead IT asset management
    Installing and configuring computer hardware, software, systems, networks, printers, and scanners
    Mandatory On-Call IT support rotation
    Manage the onboard and off-boarding of employees, contractors, and vendors
    You're an accomplished IT professional with a proven track record in managing complex IT operations in a dynamic environment
    You're a self-starter with a high work ethic that thrives in fast-paced environments, where you can leverage your technical prowess and business acumen to align IT initiatives with organizational goals
    able to discern key aspects of a problem and address them at an early stage
    You thrive working independently as well as within a small group of versatile IT professionals
    Ability to sit, stand and operate office equipment
    Completed at minimum a Bachelor's in Computer Science, Information Technology, or related field
    5+ years of proven experience in IT operations management
    5+ years of proven experience working with retail technologies including POS Systems, Ordering Systems & Inventory Systems
    Proficiency in managing in-house systems, including web servers, databases, and enterprise applications
    Working experience leading Service Desk and Incident Management ticketing systems
    Certifications, education or working experience in ITIL, ITSM and PMO frameworks
    Working experience with endpoint management systems (inTune, autopilot, endpoint manager)
    Working experience providing end-user support in on-call rotation
    Deep knowledge of IT security concepts, practices, and compliance standards, with the ability to implement and enforce robust security protocols to safeguard data and systems

    Customer Focus:
    Strong customer orientation and commitment to delivering high-quality services and support to internal stakeholders, ensuring their needs are met effectively and efficiently

    Strategic Planning:
    Ability to develop and implement strategic plans for IT operations, aligning technology initiatives with business objectives and driving continuous improvement

    Critical Thinking:
    Strong critical thinking skills to evaluate complex situations, analyze data, and make informed decisions that drive operational efficiency and effectiveness
    Proven experience in incident identification, diagnosis, troubleshooting, resolution, and solution implementation as well as strong problem-solving skills

    Project Management:
    Proficient in project management methodologies, with experience leading IT projects from initiation to completion, including planning, execution, and resource management
    Effective time management skills to prioritize tasks, manage multiple projects simultaneously, and meet deadlines without compromising quality
    Familiarity with DevOps principles and practices
    Familiarity with Big Data platforms and analytic tools such as PowerBi
    Proficiency in automation tools such as Power Automate
    Experience working in Agile or Scrum environments and/or knowledge of Agile methodologies
    Experience with software development methodologies & programming languages
    Understanding of IT financial management principles, budgeting, cost allocation and financial analysis

    You'll spend a balanced amount of time working remotely and in-store, you'll be expected to travel to our Goodness Me locations regularly to support technology related requests, scheduled maintenance visits and meetings with our storefront and central office team members throughout southeastern Ontario.

    Goodness Me is an equal opportunity employer which values diversity in the workplace.

    We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds.

    In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process.

  • Bad Axe Throwing

    Operations Manager

    2 days ago

    Bad Axe Throwing Burlington, Canada

    **About Us**: We're the world's largest urban axe throwing company that offers fun experiences to large groups. We are seeking an upbeat, organized and detail oriented professional to join our corporate team The Operations Manager must love people and processes · **What We Will P ...

  • Calian

    Operations Manager

    1 week ago

    Calian Burlington, Canada

    For more than 40 years, Calian has been solving the world's most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who ...

  • Desired Smiles

    Operations Manager

    4 days ago

    Desired Smiles Burlington, Canada

    Education: Bachelor's degree · - Experience: 2 years to less than 3 years · **Work setting**: · - Health care institution, facility or clinic · **Tasks**: · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other ...

  • THE WINGERY

    Operations Manager

    5 days ago

    THE WINGERY Burlington, Canada

    Education: College/CEGEP · - Experience: 1 year to less than 2 years · **Tasks**: · - Allocate material, human and financial resources to implement organizational policies and programs · - Authorize and organize the establishment of major departments and associated senior staff p ...

  • Sodexo Canada Ltd

    Operational Excellence Manager

    1 week ago

    Sodexo Canada Ltd Burlington, Canada

    Company Description · **Grow your career with a company that shares your passion **Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next** Operational Excellence Manager.** · At Sodexo, our purpose is to create a better everyday for ever ...

  • Dufferin Concrete - A CRH Company

    Regional Operations Manager

    5 days ago

    Dufferin Concrete - A CRH Company Burlington, Canada

    Job ID: 491712 · Work Type: Full Time Permanent · **DELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADA** · Dufferin Concrete, A CRH Company is currently hiring a **Regional Operations Manager **to join their growing team · **Who we are** · Recognized as one ...

  • Sodexo Canada Ltd

    Operational Excellence Manager

    5 hours ago

    Sodexo Canada Ltd Burlington, Canada

    Company Description · **Grow your career with a company that shares your passion **Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next** Operational Excellence Manager.** · At Sodexo, our purpose is to create a better everyday for ever ...

  • DLL

    Operational Excellence Manager

    2 days ago

    DLL Burlington, Canada

    **Operational Excellence Manager (LSS Expert)** · The **Operational Excellence Manager (LSS expert)** will be responsible for the delivery and support of all global/local Lean process improvement initiatives; supporting DLL in accelerating improvements and change inclusive of pro ...

  • Burlington Food Bank

    Warehouse Operations Manager

    5 hours ago

    Burlington Food Bank Burlington, Canada

    **We are seeking an enthusiastic entrepreneurially spirited individual to join the leadership team for the new Feed Halton Distribution Centre in Burlington, Ontario.** · Feed Halton is a brand-new initiative of Burlington Food Bank that is anticipated to revolutionize the food s ...

  • Sodexo Canada Ltd

    Operational Excellence Manager

    1 week ago

    Sodexo Canada Ltd Burlington, Canada

    **Company Description** Salary Range: $85,000-90,000(CAD)** · **Grow your career with a company that shares your passion **Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next** Operational Excellence Manager.** · At Sodexo, our purpose ...

  • Leggat Kia

    Fixed Operations Manager

    3 days ago

    Leggat Kia Burlington, Canada

    **Leggat Kia** is looking for a **Fixed Operations Manager** · **About Us** · Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees ...

  • City of Burlington, Ontario

    Manager of Traffic Operations

    1 week ago

    City of Burlington, Ontario Burlington, Canada

    **Description** · **Working for the City of Burlington** · A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our res ...

  • Cerence

    Sales Operations Manager

    1 week ago

    Cerence Burlington, Canada

    A Moving Experience. · Daily Functions / Responsibilities: [what does the role look like day to day, what will this person be responsible for] · Requirements: [list 4-5 requirements: software/technology experience, education requirements (if any), years of experience, etc.] · Cer ...

  • Canadian Football League

    Manager, Operations

    3 days ago

    Canadian Football League Waterdown, Canada

    **Canadian Football Hall of Fame and Museum** · **Position Title**:Manager, Operations · **Direct Manager**:Executive Director · **Start Date**:June 2023 · **Overview**: · The Canadian Football Hall of Fame & Museum is a nationally recognized institution dedicated to celebrating ...

  • Ontario Soccer

    Bsc - Manager, Soccer Operations

    3 days ago

    Ontario Soccer Burlington, Canada

    **BURLINGTON SOCCER CLUB** · 3390 South Service Road, Suite 104, Burlington ON L7N 3J5 · Position Title: Manager, Soccer Operations · Type: Full time, Salary · Location: Burlington, ON · Reports To: Director of Soccer · Start Date: TBD · Remuneration: $52, ,000 · BACKGROUND · The ...

  • JLL

    Operations Manager, Mapleview Shopping Centre

    1 week ago

    JLL Burlington, Canada

    JLL supports the Whole You, personally and professionally. · SPECIFIC ACCOUNTABILITIES · You will report directly to the General Manager, Mapleview Shopping Centre. Primary responsibilities will be to ensure the entire property, both building and land, is maintained and operated ...

  • UNITED PARCEL SERVICE

    Pt Operations Management Spec

    1 week ago

    UNITED PARCEL SERVICE Hamilton, Canada

    **Primary Job Posting Location**: · Hamilton, Ontario Canada · **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** · **disponibles en haut à droite de cette page.** · **Description du poste** · **Résumé des fonctions** · Le titulaire ...

  • Wud Floors

    Operations Manager

    1 week ago

    Wud Floors Oakville, Canada

    **Operations Manager Wood Flooring Company** · Description: · - Operations Manager (OM) of small sized wood Retail/Manufacturing company - plan, organize, and direct daily wood retail/manufacturing operations/builder on-site requirements (site measures, rectify any install issues ...

  • Iree Community Agency Inc.

    Operations Manager

    1 week ago

    Iree Community Agency Inc. Oakville, Canada

    Education: Bachelor's degree · - Experience: 1 year to less than 2 years · **Tasks**: · - Plan, organize, direct, control and evaluate daily operations · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other adm ...

  • CSN Collision

    Operations Manager

    1 week ago

    CSN Collision Oakville, Canada

    **About CSN Collision Centres** · CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the lea ...