- Create a vision for the team and engage employees in the outcome.
- Build relationships with Senior Executives and influence their decision-making.
- Identify and grow Intact's talent and leadership pipeline through your thoughtful and effective approach to employee career development, performance management, and mentorship.
- Partner in leading the Ontario AB team to successful achievement of overall objectives.
- Direct team resources to ensure efficient and effective delivery of quality and effective management of files and customer service while measuring and monitoring progress.
- Establish and refine best practice workflows and procedures to support consistent and fair claims settlements.
- Lead the discussion, development and execution of the AB Action Plan and Results with Senior Executives.
- Act as a strategic member of the AB Ontario Claims team to set strategy, priorities and direction.
- Manage overall staffing, workforce planning, and leadership of the claims team, motivating them to achieve objectives and keeping everyone well-informed along the way.
- Ensure effective work processes, proper reserving practices, and effective indemnity and legal expense control.
- Prepare and follow up on operational budgets and develop strategies to achieve our overall expense budget.
- Work with other departments on special initiatives and projects, provide input on project committee and steering committees, as required.
- Participate in the establishment of objectives included in business plan and implement required structures to realize regional claims objectives in line with business strategies and organisation's financial, material and human resources.
- Build and maintain strong working relationships with all levels of management and staff and use influence and negotiation skills to gain support, achieve consensus and foster engagement.
- Create and communicate vision for the team and engage the team in the outcome.
- Oversee the recruitment and development of staff in the department.
- Lead and inspire the team. Develop opportunities for career pathing; identify and develop emerging leaders; and direct and assist team with goals.
- 7-10 years related experience, preferably in Accident Benefits.
- 3-5 years managerial experience as a People Manager.
- Excellent communication and interpersonal skills with all levels of staff.
- Superior problem solving and analytical skills, balanced with strong decision-making abilities.
- Ability to influence at all management levels both within and outside the organization.
- Proven success in leading and inspiring others through vision and values.
- Superior skills in negotiating, gaining commitment and building strategic relationships.
- Sense of urgency and willingness to manage a changing schedule due to unpredictable events.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Strategic thinker and solutions oriented.
- CIP (Chartered Insurance Professional) preferred.
- A university degree or equivalent education combined with relevant work experience is considered an asset.
- Travel within the Greater Toronto area is required.
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d'apprentissage dynamique en milieu de travail, offrant des parcours d'apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de développement
- Un programme d'action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant
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Director, Accident Benefits Operations - Old Toronto, Canada - Intact Financial Corporation
Description
Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.
Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d'être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C'est notre promesse aux employés.
Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.
Poursuivez votre lecture pour découvrir comment vous pouvez façonner l'avenir, réussir en équipe et évoluer avec nous.
À propos du poste
As the Director, Accident Benefits Operations (12-month contract or secondment), you will work closely with the Vice President, Accident Benefits, Ontario Division and collaboratively with the Claims Directors team to drive growth, productivity, profitability, and quality customer service. In this role, you will use your expertise, passion and experience as a people manager to inspire your team to exceed standards, creating an engaging, supportive and positive environment along the way.
Locations can be in either of the following offices in Ontario: Toronto, Ajax, Richmond Hill, Mississauga, London or Ottawa.
What you'll do here:
What you bring to the table:
Posting expires May 6th at 11:59pm EST.
Ce que nous offrons
En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre temporaire de notre équipe :
Égalité d'accès à l'emploi
Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.
Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n'hésitez pas à nous le dire quand nous vous ferons part d'une possibilité d'emploi. Nous travaillerons avec vous pour répondre à vos besoins.
Cliquer ici pour d'autres informations importantes sur le processus d'embauche, y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.
Si vous travaillez pour Intact ou belairdirect, veuillez postuler en utilisant Contact Pour vous.
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