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    Vehicle for Hire Licensing Representative - Calgary, Canada - City of Calgary

    City of Calgary
    City of Calgary Calgary, Canada

    1 week ago

    Default job background
    Full time
    Description
    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

    As a Vehicle for Hire Licensing Representative, you will be responsible for the administrative duties associated with licensing, enforcement and regulation of the taxi, limousine and transportation network industry.Primary duties include:

  • Enter, review and process applications and licenses for vehicle for hire companies, stations, mechanics, plates, vehicles and drivers.
  • Provide process and Livery Transport bylaw specific information to customers at the counter, via email and by telephone.
  • Prepare and verify new car setups, taxi plate transfers and voluntary surrenders.
  • Coordinate and schedule new driver training and testing.
  • Track Inspection Certificates and vehicle extension requests.
  • Process payments and perform daily cash reconciliation.
  • Coordinate Calgary Police Service Information Checks.
  • Create, manage and maintain files in various systems.
    • Qualifications
  • A certificate in Business Administration, Office Administration or related area and at least 5 years of office experience which includes working with the public and providing a high level of customer service.
  • Preference will be given to those with previous experience in vehicle for hire licensing.
  • An Intermediate level of proficiency with Microsoft Office (Word, Excel and Outlook) is required.
  • Experience handling payments and basic accounting knowledge is preferred.
  • Experience with Public One Stop Service Experience (POSSE) and Livelink (Content Server) will be considered an asset.
  • Success in this position requires the following competencies: strong communication and interpersonal skills, exceptional planning, attention to detail, multi-tasking and organizational skills, and the ability to work effectively in a challenging, fast-paced environment is essential.
    • Working Conditions: This is a front counter position with potential exposure to difficult clients.
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