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    Intermediate Infrastructure Support Specialist - Mississauga, ON, Canada - Teranet Inc.

    Teranet Inc.
    Teranet Inc. Mississauga, ON, Canada

    4 days ago

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    Description


    Intermediate Infrastructure Support Specialist ( 1 year Fixed Term Contract) Who We AreTeranet is Canada's leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries.

    We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.

    Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management.

    Most recently, Teranet expanded its global footprint by acquiring Foster Moore.
    Connect. Grow. Thrive Together.

    To learn more about who we are visit our website:
    About the RoleTeranet is currently looking for an Intermediate Infrastructure Support Specialist for their Operations Services Team. You will provide operational services and technical support for computer systems controlled by the Data Centre. The team operates 24x7 out of 2 Data centre locations, Mississauga and North York.

    There will be 3 x 12.5 hour shifts per week on a 4 week rotation with shifts starting at 6:30AM and 6:30PM.

    Limited overtime and off-hours work may be required to support activities and projects outside normal operations.

    You must have valid driver's license and be able to drive to assigned locations for scheduled shiftsWhat You'll Be Doing Data Centre Facilitiescontrol and report on site service technician(s) and hosted customer systems activities.

    Data Centre security in accordance with internal, PCI, COBIT and Government requirements.material to support site duties such as receiving and racking of new server hardware.racking/removal including labelling and provisioning of power, LAN, SAN scheduled inspections of facilities systems, server systems and escalation as Data Centre machine room environment(s) are clean, documented, and presentable at all times.

    Systems and Operations Administrationgiven to individuals possessing current RedHat RHCSA or equivalent (e.


    g:
    Solaris/AIX), Azure would be an asset.patches using respond to system and manually generated incidents and requests using the ServiceNow ITSM support for all Data Centre based systems and applications to established monitoring of incidents impacting production systems ensuring resolution or hand- report on scheduled tasks in Remedy as required for daily operations and systems CommVault processes and media management.

    Investigate, resolve and/or escalate backup basic admin of RHEL, Windows Server 2016/2019/2020 on VMWare ESX, Azure and physical basic admin of IBM AIX LPAR and physical servers.functional knowledge of TCP/IP, DHCP, DNS, LDAP, and AD is required for basic troubleshooting and diagnosis.management of server builds and decommissions ensuring all tasks are resourced and executed as required, to support Teranet's evolving business deliverables.

    About YouUniversity Degree, College Diploma, or equivalent experience in the computing field4+ years in an administration/operations role in a 24x7 production data centre environment.reliable performance under all circumstances with an eye on continuous improvement a take ownership approach to the facilities environment, systems, and service all system issues and user requests professionally and exercise judgment and if necessary, justify and report actions taken.supervisor of items requiring approval and/or outside person's responsibility scope.

    Verbal skills and customer support to provide phone support to application, server teams and clients.

    Written communications skills required to document and report on day-to-day activities and new efficiently work independently or with individuals and groups in a constructive and collaborative manner.knowledge of and ability to execute and read/debug scripts written in bash and kshexperience with VMware ESX, Azure, Control-M, Spectrum would be an asset.

    Why TeranetWe may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we're so much more than that Our Extraordinary People.

    Together, we are passionate, driven, resourceful, and authentic.
    Growth Opportunities.

    We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

    Our Work Environment. We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy. Company Culture & Core ValuesOur company culture and core values are the core of our identity.

    They define who we are, how we engage with each other and our clients, and how we conduct business every day.

    What We Offerpay structure​sVacation & Sick LeavesParental and/or Adoption Leave Top-Up ProgramEmployer-Paid Health Benefit Plan ​Savings Plans with Employer Matching SchemeFinancial Wellness Seminars ​Discounted Programs + Wellness ProgramAssistance Program (EAP) for our employees and their familiesAt Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

    We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve.

    If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.

    Come As You Are. We Like You that Way
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