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    Quality Lead - Toronto, ON, Canada - Paladin Security

    Paladin Security
    Paladin Security Toronto, ON, Canada

    2 weeks ago

    Paladin Security background
    Full time
    Description

    Paladin Security:
    Making the World a Safer and Friendlier Place Do you have superior customer service skills and a passion for helping people? We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun Position: Team Lead - Security Guard

    Site:
    Cadillac Fairview- 15 York Street (Maple Leaf Square)

    City:
    Downtown Toronto, ON


    Status:
    Full-Time Nights


    Hours:

    Static Continental Nights:
    Mandatory 4 days of virtual and in-class training at our Etobicoke office.

    Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties.

    Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager's rules and standards for the Property are maintained.

    By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property.

    Liaise with Site Director and Property Management
    Be proactive in helping everyone have an outstanding customer experience at the Property
    Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
    Respond to medical emergencies and provide First Aid, CPR, or AED support as necessary until medical professionals arrive
    Prepare written reports using the Manager's standard report-writing program
    Remain prepared to respond to crime, disturbances, and emergencies as per training and procedure
    Control vehicle traffic on the Property
    Access control
    Emergency management
    other duties and responsibilities as assigned by the company and management
    Valid Ontario Security Guard License
    Covid-1- Fully Vaccinated (Min 2 doses)
    Must have a minimum 1 year of experience working in Security or equivalent
    Basic computer (keyboarding) skills are required;
    Knowledge of applicable federal, provincial and municipal legislation and regulations required
    Flexible and adaptable in dealing with diverse situations and people
    Prior work experience in a customer service environment
    Previous experience working as a security guard
    Extensive Paid Industry Training
    A Valid Ontario Security Guard License
    # Proficient in English (both oral and written)
    # Fully vaccinated against COVID-19 (2 dose min)

    #Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed.
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