Jobs
>
Montréal

    Manager, Technical Support - Montréal, QC, Canada - Ubisoft Entertainment

    Ubisoft Entertainment
    Ubisoft Entertainment Montréal, QC, Canada

    1 week ago

    Default job background
    Description
    System and Online Operation Specialist _ Technology Group

    As part of the team that assists development teams in the deployment and operation of support for our product portfolio, the incumbent is responsible for the deployment of different versions of projects/services across multiple environments.

    Using existing technologies and new breakthroughs, he/she is also responsible for ensuring the stability, performance and success of project/service deployments, as well as for the design and development of the server and network infrastructures that will host our services.

    The incumbent will adopt a DevOps philosophy to automate, operate and maintain our cloud gaming infrastructure.

    Our team maintains a gitlab runner service used by several major Ubisoft projects such as TG, Anvil editor We offer support on Windows, Linux and Mac platforms, ensuring a seamless experience for our users.

    As a key member of our team, your main responsibility will be to design, deploy and maintain our GitLab Runner service on Linux.

    In this role, you will use a range of cutting-edge technologies, including Kubernetes, Terraform, Helm Chart and Docker, to optimize the efficiency and reliability of our infrastructure.

    You'll also be responsible for supporting our community of advanced users by answering their questions and providing high-level technical support.

    If you're passionate about cloud technologies and want to contribute to large-scale projects, this is the job for you.

    Proficiency in Linux system administration, particularly in the design, deployment and maintenance of a GitLab Runner service on Linux.
    ~ Proficiency in using cutting-edge technologies such as Kubernetes, Terraform, Helm Chart and Docker to optimize infrastructure.
    ~ Experience in supporting and resolving issues for a community of advanced users, providing high-level technical assistance.
    ~ Knowledge of cloud technologies and passion for contributing to large-scale projects.
    ~ Communication skills to interact with team members and the advanced user community.
    ~ Deployment and maintenance of monitoring tools (Grafana, Prometheus, ElasticSearch, etc.).
    ~ Knowledge of linux scripting.
    ~ 1 to 5 years' experience in IT or any other field deemed relevant.
    ~ Experience managing and deploying within a Docker, Kubernetes, Terraform, Rome environment.
    ~ Experience with GNU/Linux server administration and networking concepts (NAT, Proxy, TCP/IP, etc.)
    ~ Experience with configuration management such as Ansible, Chef, etc
    ~ Customer service experience in preventing and resolving technical problems

    Developers have many technologies and tools at their disposal to build games, and game engines are at their core.

    Timothy Dansie, technical associate producer, explains how game engines work and which ones we use at Ubisoft.

    Alexandru's journey:
    from Game Tester to IT teams
  • Dormakaba Group

    Technical Support Representative

    1 week ago

    Dormakaba Group Montréal, Canada

    Montreal, CA, QC H4P 2G7 · Apr 27, 2023 · **POSITION OVERVIEW** · **PRIMARY DUTIES** · - Troubleshoot customer issues related to hardware and software by evaluating and analyzing the symptoms · - Resolve technical hardware and software issues · - Identify and escalate priority is ...

  • Dormakaba Group

    Installation Technical Support

    6 days ago

    Dormakaba Group Montréal, Canada

    Montreal, Quebec, CA, QC H4P 2G7 · Aug 18, 2023 · **POSITION OVERVIEW** · dormakaba is seeking an Installation Technical Support member to join our team. This position is responsible for providing installers support in identifying, analyzing and fixing "faults" of low to moderate ...

  • ScriptPro LLC

    Technical Support Analyst

    1 week ago

    ScriptPro LLC Montréal, Canada

    **Job Title**: Technical Support Analyst - French Speaking · **Job Summary**: This position must be able to speak French Canadian. The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the h ...

  • dormakaba

    Technical Support Representative

    3 days ago

    dormakaba Montréal, Canada

    **POSITION OVERVIEW** · **PRIMARY DUTIES** · - Troubleshoot customer issues related to hardware and software by evaluating and analyzing the symptoms · - Resolve technical hardware and software issues · - Identify and escalate priority issues · - Accurately enter customer queries ...

  • Arani

    Lighting Technical Support

    3 days ago

    Arani Montréal, Canada

    _Electrical Technical Support _ · Chez Arani, nous croyons que Vous Méritez Un Service d'Exception. Pendant trop longtemps, l'industrie de la construction a vu de comportements qui font grimper les coûts sans de valeur ajoutée. Cela augmente inutilement les prix des maisons des g ...

  • TELUS

    Technical Support Specialist

    1 week ago

    TELUS Montréal, Canada

    **Basic Information**: · Ref Number · - Req_ · Primary Location · - Place TELUS Montreal · Country · - Canada · Job Type · - Business Process Outsourcing · Work Style · - On Site · **Description and Requirements**: · **Vue d'ensemble du poste**: · Un spécialiste du support techn ...

  • GNA Alutech

    Technical Support Representative

    1 day ago

    GNA Alutech Montréal, Canada

    Sous le Directeur des Achats au sein de GNA Alutech, et collaborant étroitement avec l'équipe de projet, le titulaire du poste assume diverses responsabilités essentielles pour soutenir les activités de vente interne de l'entreprise. · Responsabilités: · **Rédaction et Révision d ...

  • McGill University

    Technical Support Administrator

    4 days ago

    McGill University Montréal, Canada

    Veuillez référer au guide · pour obtenir des instructions sur la façon de postuler. · Si vous êtes un employé actif de McGill (c.à-d. actuellement dans un contrat ou un poste actif à l'Université McGill), ne postulez pas via ce site de carrière. Connectez-vous à votre compte McGi ...

  • Hardt

    Technical Support Representative

    1 day ago

    Hardt Montréal, Canada

    Hardt est une entreprise manufacturière spécialisée dans l'industrie alimentaire située dans l'ouest de · Montréal. Hardt est une entreprise privée, établie depuis longtemps, qui est rentable et qui a de beaux · projets pour l'avenir Dans notre entreprise, les valeurs suivantes s ...

  • ADP

    Specialist Client Technical Support

    2 days ago

    ADP Montréal, Canada

    **TITRE DU POSTE : Spécialiste du soutien technique à la clientèle** · **HORAIRE : Du lundi au vendredi, de 7 h 30 à 18 h (HE)** · **PROFIL DU SERVICE**: · L'équipe du soutien technique à la clientèle offre du soutien aux clients internes et externes. Son rôle est d'aider les cli ...

  • 7-13 IT Solutions

    IT Technical Support

    2 days ago

    7-13 IT Solutions Laval, Canada

    7-13 IT Solutions is looking to hire a permanent IT Technician position for our Laval, Quebec office. · You'll have the chance to grow in a dynamic setting, providing the perfect launchpad for your IT career. · **Responsibilities**: · - Provide first-level response to service inc ...

  • Alcumus

    Analyste de Soutien Technique/technical Support

    1 week ago

    Alcumus Montréal, Canada

    **Description**: · **Anglais de niveau avancé**: · **Cette exigence est requise puisque dans le cadre de cette fonction, vous aurez à intervenir auprès des clients, partenaires et/ou nos filiales internationaux sur une base récurrente tant à l'oral qu'à l'écrit.** · Le rôle d'ana ...

  • Hardt Equipment Manufacturing Inc.

    Technical Support Representative

    1 week ago

    Hardt Equipment Manufacturing Inc. Lachine, Canada

    l'ouest de Montréal. Hardt est une entreprise privée, établie depuis longtemps, qui est rentable et qui a de beaux projets pour l'avenir Dans notre entreprise, les valeurs suivantes sont établies : communiquer activement, exprimer ses préoccupations et chercher à résoudre les pro ...

  • Johnson Controls

    Technical Support Specialist

    1 week ago

    Johnson Controls Brossard, Canada

    Johnson Controls est à la recherche d'un spécialiste du soutien technique de niveau 1 pour se joindre à notre équipe de centre de services à Brossard (Québec). Le rôle est de fournir un support pour les produits de contrôle d'accès et de vidéo. · Notre équipe de service desk trav ...

  • ProAlt

    Technical Support

    3 days ago

    ProAlt Montréal, Canada

    **Title: Technical Support (L1 or L2 or L3)** · **Location: Montreal or Laval, QC (Hybrid)** · **Type: Full time** · - Bachelor's degree or associate degree in related field · - At least 3 years of hands-on experience in Technical Support (L1 or L2 or L3) · - Must be bilingual En ...

  • Solai and Cameron Technologies

    Technical Support

    3 days ago

    Solai and Cameron Technologies Montréal, Canada Part time

    **Shift Description** · 10am-2pm, Monday to Friday for a total of 20hrs/week. · Hybrid schedule - 3 days office and 2 days home · Agents must be flexible; able to work certain holidays, will need to be able to fill in other shifts as needed. · - Diagnose, troubleshoot and evaluat ...

  • Solai and Cameron Technologies

    Technical Support

    1 week ago

    Solai and Cameron Technologies Montréal, Canada Part time

    **Shift Description** · 10am-2pm, Monday to Friday for a total of 20hrs/week. · Hybrid schedule - 3 days office and 2 days home · Agents must be flexible; able to work certain holidays, will need to be able to fill in other shifts as needed. · - Diagnose, troubleshoot and evaluat ...

  • Soho SQS

    Technical Support

    5 days ago

    Soho SQS Montréal, Canada

    Hi, · Hope you are doing good. I am Ayush working with Soho Square Solutions. I have the open requirement for the mentioned position. Please let me know if you are interested. If interested, kindly provide me your updated resume with the best time to reach you and the expected pa ...

  • Chubb Fire & Security Canada Corporation

    Bilingual Technical Support Specialist

    1 week ago

    Chubb Fire & Security Canada Corporation Anjou, Canada

    **La différence Chubb Fire & Security...** · L'excellence du service · Direction technologique · Mettre l'accent sur la qualité · Couverture nationale · Point de contact unique · Un nom auquel vous pouvez faire confiance · Chubb Fire & Security offre un portefeuille inégalé de so ...

  • Honeywell

    Technical support specialist

    2 weeks ago

    Honeywell Montréal, QC, Canada

    Innovate to solve the world's most important challenges Honeywell Buildings Technology (HBT) is a leader in building automation, fire, security, energy management, and software. Our vast base of service customers expects us to provide lifecycle upgrades and other solutions that i ...