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    Project Manager, Manager - Milton, ON, Canada - PBS Systems Inc.

    PBS Systems Inc.
    PBS Systems Inc. Milton, ON, Canada

    1 week ago

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    Description
    We are changing the way people buy and service cars one dealership at a time.

    In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.

    Each month we welcome hundreds of new users to our software platform, and we need your help.
    We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

    While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.

    The Bilingual Jr.

    Project Manager is responsible for overseeing the software conversion of new PBS customers, helping them transition from their current DMS provider to PBS.

    This position is based out of our Milton office .

    50% of your time will be spent in the office and 50% of your time will be spent traveling to customer sites throughout North America as part of the pre-installation and installation team.


    Project Coordination:
    Lead and manage software conversion projects, including planning, organizing, and implementing project activities
    Collaborate with customers and other stakeholders to define project goals, scope, timeline, and resources


    Training Management:
    Coordinate and oversee training programs for customers on the use of PBS's software
    Ensure that training materials are up-to-date, effective, and aligned with the project objectives
    Provide ongoing support and assistance to address any training-related issues


    Data Conversion:
    Develop and implement data conversion plans to transfer data from the customer's existing software to PBS's software
    Ensure data integrity, accuracy, and security throughout the conversion process
    Troubleshoot and resolve any data-related issues


    Integration Management:
    Establish and maintain integration with other third-party companies, such as CRM systems, DMS providers, and other software vendors
    Coordinate with internal and external stakeholders to ensure seamless integration and functionality of PBS's software with other systems
    Maintain regular communication with customers, internal teams, and other stakeholders to provide updates on project status, risks, and issues
    Prepare and present project progress reports, metrics, and other documentation
    Ability to organize and manage multiple tasks, timelines and resources simultaneously
    Ability to prioritize tasks and manage time effectively to ensure deadlines are achieved
    Ability to be adaptable and adjust plans and strategies to keep projects on track
    Ability to work collaboratively with the project team to achieve goals
    Ability to lead the project team to success by providing clear direction, motivation and support
    Identify and solve problems that may arise during a project
    Learn and develop an understanding of the PBS software
    This role requires 50% travel to customer sites located in different regions, travel may be domestic or international depending on project requirements
    Fluent in English and French (speaking, reading, writing)
    1-2 years' experience in the automotive industry or dealership operations is required
    1-2 years' experience in project management, preferably in software implementation or conversion projects is considered an asset
    College diploma or bachelor's degree in computer science, business administration, or a related field is considered an asset
    Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
    in consequence proof of Covid-19 vaccination and valid passport and/or US visa (if applicable) are required
    Valid full class driver's license and access to a vehicle are required
    Ability to work weekends and holidays, as needed
    An education department dedicated to helping you with professional and personal development
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