- Ensure processing and client requirements are carried out in the most efficient manner.
- Monitor and analyze the status of team against established standards and take appropriate action as required.
- Daily review of Cases/Task to address and clear all outstanding items (where applicable)
- Deliver quality service to all parties by promptly responding to requests or inquiries relating to client activity/instructions.
- Ensure continuity of operations and service during vacation and absenteeism.
- Ensure all monitoring and notification requirements are in place (End of day task, Daily trackers, and recon, etc.)
- Communicate issues which may affect Launch/Close for Shareholder Service i.e., amendments, revised activity, processing errors etc.
- Ongoing review of existing procedures to ensure that risk issues are effectively anticipated and mitigated.
- Reduce corporate liability by ensuring compliance with all RBC Investor & Treasury Services policy guidelines and department policy and procedures.
- Minimize E & O due to non-compliance with established procedures or failure to identify/escalate a situation that could potentially cause a processing failure.
- Performs ad hoc request when directed by the manager.
- Post secondary education, preferably in Business or Finance
- Strong interpersonal skills and networking abilities with other departments
- Superior communication and presentation skills
- Strong working knowledge of PC applications such as excel, word and outlook.
- 1+ year Securities industry experience and knowledge of domestic markets
- Knowledge of funds & alternative investments
- Experience with platforms such as TRUST and MyClientView
- Securities industry experience and knowledge of transfer agency
- Leadership skills
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
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Senior Analyst, Transaction Management - Toronto, Canada - RBC - Royal Bank
Description
Job Summary
Job Description
What is the opportunity?
As a Senior Analyst in Transaction Management team, you will be responsible for the coordination of fixed income investments. Familiarity with excel, outlook, and various banking systems are critical. You will also be responsible for supporting your colleagues with new initiatives and project management. This role requires frequent collaboration with several internal operational teams while delivering daily deliverables.
What will you do?
What do you need to succeed?
Must-have
Nice-to-have
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Job Skills
Detail-Oriented, Investment Management, Investment Operations, Investment Reporting, Office Tools, Operational Risks, Order Processing, Product Services, System ApplicationsAdditional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TORONTOCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Wealth ManagementJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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