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    Customer Account Manager Entry Level - Vaughan, ON, Canada - ASSA ABLOY Sicherheitstechnik GmbH

    ASSA ABLOY Sicherheitstechnik GmbH
    ASSA ABLOY Sicherheitstechnik GmbH Vaughan, ON, Canada

    1 week ago

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    Description
    Are you looking for an opportunity to utilize your customer service background while working for a global industry leader?
    If you answered yes to these questions, we should talk
    We are adding a Junior Account Manager to our team located in Woodbridge, Ontario.
    What will you be doing as our Customer Account Manager?

    You will work on the Customer Service team supporting our Customer Service team members a s you learn about our products and processes and develop towards supporting direct customers as well as intercompany associates in their daily requirements.

    You'll develop strong relationships with Customers, Sales and support departments to provide an excellent customer experience, supporting future growth and lasting success with our customers.

    Provide exceptional support for customers in a technical product environment, including customer inquiries, pricing and discounts inquiries, order entry and order follow up and support after sales inquiries.

    Build strong relationships and understanding with customers, sales, teammates and support departments to ensure customer requirements are satisfied consistently.

    Act as the customer advocate within Fleming and Baron and provide timely and accurate updates to customers, sales and internal departments.

    Work in partnership with sales team to help drive sales growth and uncover new opportunities with the customers.
    2-3 years as an Account Manager supporting custom products
    ~ Strong knowledge of customer service principles and practices
    ~ Experienced in CRM tools, MS Office applications as well as ease moving between applications and ERP systems to support customers.
    ~ Manufacturing and/or Building Material products knowledge is an asset
    ~ Proven ability to provide excellent support for customers in a fast-paced environment
    ~ Enjoy learning technical products and providing technical support and guidance for customers
    ~ Manufacturing/industrial environment; Ability to navigate through the manufacturing facility on an occasional basis (155,000 sq ft)
    We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

    To make sure your personal data is safe, we don't look at any applications sent by email or post.

    AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran
    #With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.

    While you do, you will help us keep creating a safe, secure and more open world.
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