Jobs
>
Toronto

    Salesforce CRM Consultant - Toronto, Canada - Apex Systems

    Apex Systems
    Apex Systems Toronto, Canada

    6 days ago

    Default job background
    Technology / Internet
    Description

    Salesforce CRM Consultant - Business Systems

    Apex Systems is a global IT services provider and our consulting practice has an opening for a Salesforce Business Systems Analyst Consultant who will be responsible for delivering end-to-end project implementation and act as a subject matter expert in solutions on Salesforce's Financial Services Cloud and CRM Analytics for a Top Five Bank.

    Client: Big 5 Bank

    Location: Hybrid; 1- 2 days a week in Toronto

    Terms: 6 Month Contract, Strong possibility of extension or converting fulltime based on project budget & candidate performance.

    Hours: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm

    The must haves:

    • Salesforce background
    • Banking
    • Clouds: fsc/ going to tableau / crma
    • 5 yrs of Salesforce projects
    • Sitting with tech team, collaborates with the biz and tech
    • user stories
    • Jira
    • Tech and functional stories
    • Data documentation in excel

    What You'll Be Doing

    You'll lead complex projects to design strategic solutions aligned to the enterprise architecture roadmap. As a Business Systems Consultant, you'll support end-to-end project implementation and act as a subject matter expert in both business and technology. You'll ideate and collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience.

    Understanding and Documenting Requirements –

    Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

    Solution Design

    Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.

    Leading and Mentoring

    Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

    Requirements:

    • experience supporting Salesforce CRM platform
    • 5 years working as a Business Systems Analyst with proven experience in agile delivery, in the area of requirements management on large and complex projects
    • with Dashboarding, Analytics and Financial Service Cloud.
    • of traditional business analysis skills with agile analysis skills, and the ability to identify the need for and use techniques from either skillset (system context diagrams, use cases, storyboards, relative estimation)
    • in requirements planning and prioritization including stakeholder analysis and effort estimation
    • elicitation techniques such as Data Analysis, Document Analysis, Interviews, Facilitated Workshops, Observation, Prototyping, Focus Groups, Surveys
    • management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management , User provisioning & prioritization

    Nice-to-have

    • working in Scrum environments
    • Administrator certification
    • Thinking and Design Thinking skills with experience in User Centered Design

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

  • AstraNorth

    SAP CRM Consultant

    6 days ago

    AstraNorth Mississauga, Canada

    Exposure to latest trends in CPG Industry / Analytics and Business Intelligence Stream · - Opportunity to work with leading consumer goods companies in their Analytics and Business Intelligence journeyWork on cutting edge analytical models, tools, technologies & initiatives · - E ...

  • McDonald's Canada

    Product Consultant – CRM

    28 minutes ago

    McDonald's Canada Toronto, Canada Full time

    Job Description · The Opportunity · How would you like to work for the #1 quick service restaurant operation in the world? · We currently have an opportunity for a Product Consultant – CRM & Web, to join our Technology team at the Toronto Corporate Office. If you thrive in a fas ...

  • Adecco Canada

    CRM Technical Consultant

    6 days ago

    Adecco Canada Ontario, Canada

    Adecco in partnership with an Indigenous-founded, Indigenous-led, and exclusively Indigenous-serving organization that supports Indigenous communities to address cumulative effects through a Two-Eyed Seeing approach is seeking a Technical Advisor. The primary objective is to buil ...

  • TechAlliance of Southwestern Ontario, London Economic Development Corporation

    CRM Technical Consultant

    6 days ago

    TechAlliance of Southwestern Ontario, London Economic Development Corporation Ontario, Canada

    com is looking for talented, tech-savvy, and customer-focused individuals to join our team of dynamic and motivated Technical Advisors. If you're passionate about helping others and possess strong analytical mind and troubleshooting skills, we want to hear from you · com provides ...

  • Info-Tech Research

    Microsoft CRM, Senior Consultant, Consulting

    1 week ago

    Info-Tech Research Toronto, ON, Canada

    Info-Tech is one of the world's fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. Our Consulting Practice is an extension of our Research Organization and we're growing quickly We're a practice of highly analytical and creative thin ...

  • IWI Consulting Group

    Sage CRM Consultant

    5 days ago

    IWI Consulting Group Markham, Canada

    Sage CRM Consultants are given the responsibility for the implementation of Sage CRM and 3rd party software products. · Qualifications: · Good knowledge of CRM. · Good knowledge of windows and Unix servers. · Good customer relationship / solution provider. · Must have reliable tr ...

  • LTIMindtree

    Technical CRM Consultant

    2 weeks ago

    LTIMindtree Mississauga, ON, Canada

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more ...

  • LTIMindtree

    Technical CRM Consultant

    2 weeks ago

    LTIMindtree Mississauga, ON, Canada

    About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to mor ...

  • MiTek

    consultant logiciel crm

    2 days ago

    MiTek Bradford, ON, Canada

    Design Engagement Consultant Canada · a subsidiary of Berkshire Hathaway, Inc. is seeking a dynamic and motivated Connector Plate Regional Sales Manager in Atlantic Canada to work from a home-based office. · MiTek Canada is the market leader in the connector plate industry, pro ...

  • Siemens Mobility

    CRM Technical Consultant

    6 days ago

    Siemens Mobility Oakville, ON, Canada

    Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. · Solve the world's most significant problems – Be part of exciting and innovative projects. · Opportunities to advance your career and mentors ...

  • LTIMindtree

    Dynamics CRM Technical Consultant

    6 days ago

    LTIMindtree Mississauga, Canada

    About Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...

  • LTIMindtree

    Dynamics CRM Technical Consultant

    2 weeks ago

    LTIMindtree Mississauga, ON, Canada

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more ...

  • LTIMindtree

    Dynamics CRM Technical Consultant

    1 week ago

    LTIMindtree Mississauga, Canada

    About Us:LTIMindtree · is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to mo ...

  • TransUnion

    consultant crm salesforce implémentation

    5 days ago

    TransUnion Burlington, ON, Canada Full time

    Consultant, Sales Operations and Enablement page is loaded Sr. Consultant, Sales Operations and Enablement · Apply locations Burlington, Canada time type Full time posted on Posted 30+ Days Ago job requisition id TransUnion's Job Applicant Privacy Notice · At TransUnion, we are ...

  • International Talent Resources INC.

    Functional Consultant

    1 day ago

    International Talent Resources INC. Toronto, Canada

    Must have minimum 8+ years of experience as a functional consultant · - Minimum 3 years' experience of Microsoft Dynamics 365, Dynamics CRM 2016/2015 · - Document the business requirements, review them with the business and technology teams and obtain customer acceptance for the ...

  • Canadian Premier

    Client Relationship Manager

    1 week ago

    Canadian Premier Toronto, Canada

    Role · Reporting to the AVP, Creditor and Affinity and Association, the Client Relationship Manager (CRM) is responsible for the overall client experience, sales and profitability for an assigned client block. In this role, you will interact with plan sponsors, consultants, and o ...

  • Yonge Steeles Ford Lincoln Sales Ltd.

    Automotive Salespeople Needed

    1 week ago

    Yonge Steeles Ford Lincoln Sales Ltd. Toronto, Canada

    Professionally consult, meet and exceed customer expectations while selling our products. We are the #1 Ford Lincoln Retailer in Canada. We have outstanding traffic both walk-in, phone and internet. We need salespeople that are also internet savvy. Using CRM and good communicatio ...

  • PACE Consulting Benefits & Pensions Ltd.

    Administrative Support

    1 day ago

    PACE Consulting Benefits & Pensions Ltd. Toronto, Canada

    **What will I do?** · As an Administrator, you will be responsible for the day-to-day client administration by providing support to various parties within the organization. This position plays a leading role in contributing to and enhancing the overall client experience. · **Resp ...

  • Wunderman Thompson MAP

    Technical Project Manager

    6 days ago

    Wunderman Thompson MAP Toronto, Canada

    MAY 23, 2023 · Do you have experience managing and implementing IT projects with a hands-on and agile approach? Do you follow processes that keep you "on the ball" while also sharing your own opinion? Would you like to develop your skills working for well-known, successful intern ...

  • Contegix

    Enterprise Solutions Manager

    5 hours ago

    Contegix Toronto, Canada

    **Overview/ Job Summary** · Are you looking to join a growing company where you can do the best work of your career? At Contegix we believe in a team environment that promotes the ability to make a difference within the organization. We treat our employees with the same commitmen ...