- Provide second line of defense oversight of risk, control self-assessments by probing, challenging and assessing risk by applying risk expertise, strong relationship management and critical thinking skills.
- Make recommendations for control and process improvements, helping the business to create action plans for identified gaps.
- Identify, track and monitor risks, issues and corrective action plans in collaboration with line 1 and 1b teams.
- Support a variety of risk management activities on an as-needed basis including assessment of risk culture.
- Risk assess End User Computing Solutions and ensure required controls are in place.
- Take actions to foster a strong risk-awareness culture, including preparation and presentation of employee education programs.
- Ensure alignment with Manulife Financial group policies and best practices, escalating risk concerns as required.
- Support the ongoing collaboration of Risk Management with other oversight and assurance functions (e.g. Internal Audit, Compliance, Legal, Information Security etc.). Build and maintain a strong network of partners in Functional areas.
- Function in an advisory capacity to provide support to leadership and staff to improve risk assessment skills, raise enterprise risk awareness and promote a healthy risk culture.
- Documentation of oversight performed to ensure adherence to the enterprise risk management tools and processes.
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- Prior experience with risk & control self-assessment;
- Demonstrated proficiency in effective oversight and challenge, including assessment of control design and effectiveness;
- Excellent communications and interpersonal skills with an ability to negotiate, influence and collaborate for shared success and to build relationships with key partners and stakeholders;
- Strong knowledge of risk management tools, techniques, and methodologies, with 3-5 years of experience in operational risk management or a highly related field which may include roles in operations management, finance, third party risk, fraud, legal, audit, compliance, risk consulting, etc.
- Ability to create effective presentations, with the ability to summarize complex issues into clear decision points and action plans;
- Knowledge of financial services/insurance business and related products;
- Team player who is adept at working in a matrix environment;
- Self-starter with ability to work independently;
- Detail-oriented with excellent analytical, critical thinking, problem-solving skills and the ability to think strategically.
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture
We lead with our Values every day and bring them to life together. - Boundless opportunity
We create opportunities to learn and grow at every stage of your career. - Continuous innovation
We invite you to help redefine the future of financial services. - Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. - Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact. -
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Senior manager, operational risk management - Waterloo, ON, Canada - Société Financière Manuvie
Description
Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l'ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd'hui.
Semaine de travail comprimée
HybrideDescription d'emploi
The opportunity
This role represents an exciting opportunity to influence the evolution of a comprehensive risk management culture within Canada Segment. Reporting to the AVP, Risk Management, the Senior Manager, Operational Risk Management, is accountable for ensuring the businesses operate within the process, risk and control requirements from the Enterprise and Operational Risk Management Frameworks. The role requires pragmatic business judgment, technical subject matter expertise in risk management, and highly effective communication and influencing skills with colleagues at various levels.
Responsibilities
How will you create impact?
This role represents an exciting opportunity to influence the evolution of a comprehensive risk management culture within Canada Segment. Reporting to the AVP, Risk Management, the Senior Manager, Operational Risk Management, is accountable for ensuring the businesses operate within the process, risk and control requirements from the Enterprise and Operational Risk Management Frameworks. The role requires pragmatic business judgment, technical subject matter expertise in risk management, and highly effective communication and influencing skills with colleagues at various levels.What motivates you?
What we are looking for
What can we offer you?
Our commitment to you
À propos de John Hancock et de Manuvie
John Hancock est une unité de la Société Financière Manuvie, un groupe mondial et chef de file des services financiers qui aide les gens à prendre plus facilement des décisions et à vivre mieux. Nous exerçons nos activités principalement sous les noms John Hancock aux États-Unis et Manuvie à l'échelle mondiale, y compris au Canada, en Asie et en Europe. Nous proposons des conseils financiers ainsi que des solutions d'assurance et de gestion de patrimoine et d'actifs à des particuliers, à des groupes et à des institutions. Au 30 juin 2021, l'actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens milliards de dollars américains). La Société Financière Manuvie est inscrite aux bourses de Toronto (TSX), de New York (NYSE) et des Philippines (PSE) sous le symbole « MFC » et à la Bourse de Hong Kong (SEHK) sous le symbole « 945 ». Vous pouvez consulter le site de Manuvie à l'adresse
John Hancock, une des plus importantes sociétés d'assurance vie aux États-Unis, offre à plus de 10 millions d'Américains une vaste gamme de produits financiers, y compris des produits d'assurance vie, de rente, de placement, ainsi que les régimes 401(k) et les régimes d'épargne-études. Pour de plus amples renseignements au sujet de John Hancock, rendez-vous à l'adresse
Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi
À Manuvie/John Hancock, nous embrassons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir un effectif qui est aussi varié que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.
Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. Un représentant des Ressources humaines collaborera avec les candidats qui demandent une mesure d'aménagement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande de mesures d'aménagement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie/John Hancock. Pour demander une mesure d'aménagement raisonnable dans le cadre du recrutement, écrivez à
Salaire et avantages sociaux
Le salaire de base annuel pour ce poste est indiqué ci-dessous.
Région principale
Waterloo, OntarioL'échelle salariale devrait se situer entre
$78,975.00 CAD - $142,155.00 CADSi vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à pour obtenir l'échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l'expérience et l'éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l'entreprise et au rendement individuel.
Manuvie offre aux employés admissibles une vaste gamme d'avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d'aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d'épargne-retraite (y compris des régimes de rente et un programme international d'actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d'éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.
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