- Review customer's inquiry for application requirements and commercial terms and conditions.
- Prepare quotations in response to customer inquiries; in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures
- Review customer purchase orders for correct pricing, discounts, terms and conditions, part numbers and prepare for order entry
- Respond to all customer requests for sales order status, expedited emergency shipment of parts and service kits, Documentation, operating and maintenance instructions, drawings, and bills of materials
- Document customer complaints
- Document returned materials
- Assist other departments in resolving problems related to customer sales and service
- Provide customer assistance via phone, fax, or e-mail.
- Occasional participate in one-week-long special projects called "Kaizen Events" which includes small amount of overtime, physical exertion and presentations.
- 2 year Instrumentation program or equivalent education and experience
- Must be fluently bilingual in both written and oral skills
- A minimum of 2 years of inside sales experience (preferably in a similar industry and/or call center environment)
- Demonstrated, excellent oral and written communication skills
- Demonstrated ability to plan, organize and multi-task in order to meet deadlines
- Proficient in the use of Microsoft Applications
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Bilingual CSR/Order Desk
Found in: Talent CA C2 - 2 days ago
AppleOne Burlington, CanadaBilingual Customer Service Representative (English/French) · Burlington, ON · $50,000 - $55,000 · AppleOne is currently recruiting for a Permanent Customer Service Representative who is fluently bilingual in French and English. · Benefits · •Great hours, 9am-5pm · •Small team env ...
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Order Desk and Customer Service Representative
Found in: Appcast CA C2 A - 2 days ago
Bank Brothers Sustainable Ingredients Brampton, CanadaSummary: · You will be an asset to our team if you view change as an opportunity to grow, develop and contribute to the organization. You will be successful in your role if you are ambitious, results-oriented, adaptable and can provide excellent customer service. · BBSI is lookin ...
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order desk agent
Found in: Talent CA 2 C2 - 1 day ago
Luxshi Super Market Inc. Brampton, CanadaEducation: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Address customers' complaints or concerns · Arrange for refunds and credits · Explain the type and cost of services offered · Maintain records and statistics · Perform ge ...
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order desk agent
Found in: Talent CA 2 C2 - 1 day ago
Luxshi Super Market Inc. Brampton, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Address customers' complaints or concerns · Arrange for refunds and credits · Explain the type and cost of services offered · Maintain records and statistics · Perform general office ...
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Order Desk- DSS-202304
Found in: Talent CA C2 - 4 days ago
Direct Staffing Solutions Inc. Toronto, Canada Permanent PlacementOrder Desk ( Food Company) · Our client in Scarborough by McCowan and Sheppard is looking for a Order Desk. · Responsibilities: · Taking order from customers by phone, fax, mail, and in person · Working with Trucking companies on outbound orders including rate quotations, prepari ...
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Service Desk Support
Found in: Appcast CA C2 A - 2 days ago
Resonaite Toronto, CanadaOur client is looking for a contract based Level 2 Service Desk with expertise in MS Teams support. · Location: Downtown Toronto (1st month in person, then hybrid) · Duration: 3 months to start w/ option to extend · Responsibilities: · Resolve issues related to Microsoft Teams, i ...
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Customer Service/Order Processing
Found in: beBee S2 CA - 4 weeks ago
Fronius Canada Ltd. Mississauga, Canada TEMPORARYFronius is an international company with three Business Units: Battery Charging, Perfect Welding and Solar Energy. Fronius is a Technology Leader specializing in high quality manual and robotic welding solutions. We are true masters of the entire spectrum: SMAW, GTAW, GMAW, Plasm ...
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Service Desk Coordinator
Found in: Talent CA C2 - 2 days ago
Home and Community Care Support Services Toronto, Canada Full timeJob Description · CARE AND BE CARED FOR – THIS IS YOUR HOME · Are you an experienced Service Desk Coordinator seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place. · As a Service Desk Coordinator, you will b ...
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Service Desk Analyst
Found in: Talent CA C2 - 4 days ago
Peel Regional Police Mississauga, CanadaThe Service Desk Analyst role is part of a customer service-oriented team and is the primary contact for users regarding technical support. Duties may include: · Responding to customer requests in a prompt, efficient and professional manner. · Responding to reports of technology ...
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Service Desk Assistant
Found in: Talent CA C2 - 2 days ago
The Royal Conservatory Toronto, Canada Part timeJob Title Service Desk Assistant (Part-Time) Job Type Part-time Location The Royal Conservatory - Toronto, ON M5S 1W2 CA (Primary) · Job Description The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the def ...
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Service Desk Support
Found in: Jooble CA O L C2 - 2 days ago
Resonaite Toronto, ON, CanadaOur client is looking for a contract based Level 2 Service Desk with expertise in MS Teams support.Location: Downtown Toronto (1st month in person, then hybrid)Duration: 3 months to start w/ option to extendResponsibilities:Resolve issues related to Microsoft Teams, including int ...
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Service Desk Analyst
Found in: Talent CA C2 - 55 minutes ago
Aecon Toronto, CanadaCome Build Your Career at Aecon · As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transport ...
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IT Service Support Desk Analyst
Found in: Jobgoal CA C2 - 1 day ago
Ward Technology Talent Ontario, CanadaIT Service Desk Analyst · We are looking for an IT Service Desk Analyst to join the Information Technology department in our Client's Toronto office. Reporting to the Director, End User Support, the successful applicant will play a front-line role, must be customer oriented and ...
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Global Service Desk Specialist
Found in: Appcast CA C2 A - 21 hours ago
Teladoc Health Toronto, CanadaAbout Us: · As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million m ...
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Service Desk Analyst II
Found in: Talent CA C2 - 1 day ago
OnX Canada Toronto, Canada Full timeJob Description · Job Purpose · This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a ...
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Bilingual Service Desk Analyst
Found in: Talent CA C2 - 56 minutes ago
Aecon Toronto, CanadaCome Build Your Career at Aecon · As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transport ...
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Service Desk Tech I
Found in: Talent CA C2 - 1 day ago
CompuCom Systems Inc Mississauga, CanadaOverview · ) Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of peopl ...
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Service Desk Support Assistant
Found in: Talent CA C2 - 21 hours ago
York University Ontario, Canada Casual (up to 24 hours per week)Purpose: · Under the direction of the Manager, Customer Success, the Service Desk Support Assistant provides intermediate level end-user support in the IST (Information Services and Technology) department. · Education: · College Diploma in a related technology field such as Com ...
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Butler Service Desk Agent
Found in: beBee S2 CA - 2 weeks ago
The St. Regis Toronto, Canada Part timeJob Number · Job Category Rooms & Guest Services Operations · Location The St. Regis Toronto, 325 Bay Street, Toronto, ONT, Canada VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Answer, record, and proce ...
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Bilingual Customer Service Representative/Order Management-REMOTE
Found in: Appcast CA C2 A - 9 hours ago
Beyond Bilingual Inc. Mississauga, CanadaBilingual Customer Service Representative/Order Management · Full-Time, PERM · Location: Mississauga-Remote or Hybrid. (CANDIDATE CAN CHOOSE ) · Must go to office once per month. · Hours: Full-Time – 8:30am-4:30pm Or 8:30am-5:00pm · Salary: Up to $55K + Bonus · Company: · Our cl ...
Bilingual Customer Service/Order Desk - Burlington, Canada - AppleOne
Description
Customer Service/Order DeskHybrid
Oakville, ON
Responsibilities include:
Skills: