- Support the Insurance Service team by answering inbound calls from our CAA Insurance policy holders regarding general service inquiries around billing options and payments
- Send outbound correspondence to CAA Insurance policy holders, providing technical support for CAA Connect and CAA MyPace
- Assist with the collection of data for departmental reporting
- Offer support for ongoing departmental projects and initiatives
- Meet Key Performance Indicators (KPI's) including first call resolution, average call handle times and various other customer service metrics to ensure top quality service is being provided
- Post-Secondary education completed, University preferred
- 1-3 years of exceptional customer service experience
- Previous experience in a call centre environment
- Desire to pursue Other Than Life (OTL) license and/or Chartered Insurance Professional (CIP) designation
- Strong teamwork and analytical skills
- Excellent communication skills, both verbal and written
-
Safety Support Associate
1 day ago
White Cap Canada Inc. Vaughan, Canada**What We Offer**: · - Comprehensive Benefits Packages starting on your first day of employment · - RRSP Matching Plan · - Competitive Salary. · - Career Growth Opportunities and Internal Learning Centre. · - Wellness Programs & Tuition Reimbursement. · - And MORE · - A position ...
-
Support Associate Iii
6 hours ago
Kate Spade Vaughan Mills, Canada**general purpose of the position**:support the brand by providing operational excellence in the stores and offsite to elevate customer experience and drive store productivity. · **essential duties and responsibilities**: · manage the UPS inbound deliveries monitor to prioritize ...
-
Client Tech Support Associate
3 days ago
1595769 Ontario Ltd. O/A eDecree North York, Canada**About Us** · Loom Analytics is a Toronto-based software development company, specializing in Claims Management, Data Tracking, Predictive Analysis, Contract Analysis, and more. Through customizable dashboards and insightful reports, we equip businesses with the tools needed to ...
-
Life Insurance Support Associate
3 days ago
CAA Club Group Thornhill, Canada**Position Details**: · **What You Will Do** · - Support the sales of life and health insurance · - Assist in the pre-qualification process of potential sales · - Arrange for scheduling of appointments for the sales team · **What You Have** · - 1-2 years of life and health insura ...
-
IT Support Associate
1 day ago
Speedy Transport Group Inc. Brampton, Canada**Position Summary**: · **Position Responsibilities**: · - Ability to work through all the details of projects and know how and where to find needed information · - Anticipate needs of users and provide users with appropriate support and advice · - Willingness to adapt to and lea ...
-
Support Associate
2 days ago
The Travelers Companies, Inc. Oakville, Canada- Who Are We? · - Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to b ...
-
Sales Support Associate
1 day ago
Canada Life Assurance Company Toronto, CanadaSales Support Associate · **Description: · - Temporary Full Time- We are looking for a **Sales Support Associate**, for a temporary role (12 months) in GTA Toronto.- This role works closely with our sales team but is expected to provide support to our service area on a daily basi ...
-
Business Support Associate
6 hours ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · **Location: Toronto** · We are looking for a Business Support Associate, Investment & Retirement Solutions, for our Freedom Experience team within Group Customer. The Investment & Retirement Solutions team serves plan members and clients by building solid a ...
-
Sales Support Associate
1 day ago
Equinix Toronto, Canada**Who are we?** · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organiza ...
-
Business Support Associate
2 days ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · Experience team within the Group Customer Division. As a · **Business Support Associate**, you will support the Investment & Retirement Solutions' sales, service and leadership staff by handling administrative duties for sales and service transactions, prep ...
-
Service Support Associate
3 days ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · We are looking for a · **_Service Support Associate._** · As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and prof ...
-
Sales Support Associate
2 days ago
Jazwares Canada LP Toronto, CanadaAt Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owne ...
-
Sales Support Associate
3 days ago
Equinix Toronto, Canada**Who are we?** · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organiza ...
-
Advisor Support Associate
6 hours ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · We are looking for an **Advisor Support Associate** to join our Financial Solutions Centre · Reporting to the Sales Support Manager, Financial Solutions Centre the Advisor Support Associate will contribute to our Financial Service Representatives success by ...
-
Qsr Support Associate
3 days ago
Eataly North America Toronto, CanadaCompany Description · Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: · - EAT authentic Italian food at our restau ...
-
Clerical Support Associate
3 days ago
Humber River Hospital Toronto, CanadaPosition Profile: · **Build your career - at the hospital that's built for the future** · Humber River Hospital is committed to revolutionizing patient care for our diverse community. We are looking for exceptional individuals to join our great team: people who share our passion ...
-
Clerical Support Associate
1 day ago
Humber River Hospital Toronto, CanadaPosition Profile: · **Join our professional team of Clerical Support Associates as we work together to deliver compassionate care that is responsive to the healthcare needs of our community.** · Humber River Hospital is committed to revolutionizing patient care for our diverse co ...
-
Admin Support Associate
6 hours ago
Canada Life Assurance Company Toronto, CanadaAdmin Support Associate · **Description: · - Temporary Full Time- We currently have a Junior Medical Underwriter opening for our Group Customer department. This role will effectively deliver a tailored customer experience to those seeking group insurance or individual health plan ...
-
Service Support Associate
2 days ago
Ontario Pension Board Toronto, Canada**Service Support Associate (Multiple Positions)** · **1 year Contract** · Are you interested in learning more about the pension industry? We have an excellent opportunity to join our team as a temporary Service Support Associate. Reporting to the Manager, Client Services, you'll ...
-
Service Support Associate
1 day ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · At Canada Life, our Customers are at the center of what we do. As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and ...
Insurance Support Associate - Vaughan, Canada - CAA Club Group
Description
Position Details
What You Will Do
Who You Are
*Work from home* option is available
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.