- Work closely with the Store operations team to transform often complex and technical information into action-focused documentation for Stores
- Edit various technical and operational documents for internal use by Canadian Tire Retail Dealers and Stores
- Ensure accuracy of facts by partnering with the Subject Matter Expert's (SME's)
- Ensure consistent language, style and formatting of documentation by adhering to the internal style
- Organize production schedulers for assigned projects and work closely with key stakeholders to meet quality standards and deadlines
- Participate in special projects as required such as Digital Operation Guide and/or other forms of Digital Communications
- 1-3 years of experience successfully distilling complex of highly technical concepts to actionable, understandable communications or documentation
- Communications/English Degree/Diploma, BA,BS degree, or equivalent work experience
- Track record of researching and writing effective documentation in a business environment
- Understanding and comfort with technical, digital communication channels such as MS Office suite
- Exceptional writing, editing and proofreading skills and attention to detail - particularly with respect to document formatting
- Ability to manage multiple competing priorities in a fast-paced, constantly changing and deadline-driven environment
- Strong understanding of Store Operations, specific to Canadian Tire Retail is an asset
- A Sample of writing will be requested at the time of interview
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Technical Writer - Toronto, Canada - Canadian Tire Corporation
Description
What you'll do
What you bring
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-GS1
About Us
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.