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    Technical Solutions Specialist, Ottawa - Ottawa, ON, Canada - Esri Canada

    Esri Canada
    Esri Canada Ottawa, ON, Canada

    1 week ago

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    Description
    Esri Canada has an immediate need for a Technical Solutions Specialist, who will directly support the sales efforts within Esri Canada's National Capital Region (NCR). This position will report to the NCR Regional Director and work closely with the Account Managers, District Manager, Customer Success Manager, Industry Managers and Professional Services Manager to demonstrate ArcGIS based solutions and provide GIS technical advice in a pre-sales capacity to prospective clients, existing clients, and business partners.
    Technical Solutions Specialist responsibilities include:
    These activities are performed during sales calls, site visits, seminars, proposals, trade shows etc...
    Team up with account managers, district manager, customer success specialist and industry managers to provide technical support and generate sales.
    Assume the lead for the Codesign lab within the Ottawa Office
    Advise customers on GIS requirements and strategies, architectures, products selection, and release planning.
    Assist customers on decisions regarding software solutions, professional services' needs business partner selection, and training requirements.
    Assist clients and business partners in integrating ArcGIS technology with their respective products and organizational data.
    Team up with industry managers and account managers to perform regular key account reviews and follow ups.

    · Act as a technical advisor to customers and partners to provide GIS strategy support.
    ~ Maintain and lead the development of the Codesign lab within the Ottawa office.

    Minimum 3 years' technical experience working with the ArcGIS product.
    Strong knowledge of GIS solutions including other than the Esri suite.
    Experience with Esri's ArcGIS for Server and Desktop software products.
    Experience with ArcGIS Online / Portal.
    University Degree, College Diploma, or relevant experience in a related field of study.

    Considered as assets for this position are the following:
    Prior developer experience with GIS technology.
    Prior GIS development and implementation experience.
    Bilingual (English/French).

    Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. Esri Canada values employment equity and will provide accommodations upon request at any stage of the hiring process. Elle relèvera de la directrice ou du directeur, RCN, et travaillera en étroite collaboration avec les gestionnaires de comptes, la gestion de district, la gestion de la réussite des clients, les gestionnaires de secteur et la gestion des services professionnels à faire la démonstration des solutions fondées sur ArcGIS et à fournir des conseils techniques en SIG dans le cadre des activités d'avant-vente auprès de clients potentiels, de clients actuels et de partenaires commerciaux.

    Faire équipe avec les gestionnaires de compte, la ou le gestionnaire de district, la ou le spécialiste de la réussite des clients et les gestionnaires de secteur pour fournir de l'assistance technique et générer des ventes.
    Assurer la direction du laboratoire de co-conception au sein du bureau d'Ottawa.
    Exploiter les solutions sectorielles ArcGIS actuelles et faire des démonstrations efficaces des produits et solutions ArcGIS qui répondent aux besoins commerciaux des clients et tiennent compte de leur situation concurrentielle.
    Aider les clients à prendre des décisions concernant les solutions logicielles, les besoins en services professionnels, la sélection des partenaires commerciaux et les exigences en matière de formation.
    Aider les clients et les partenaires commerciaux à intégrer la technologie ArcGIS à leurs produits respectifs et à leurs données organisationnelles.

    Agir en tant que conseiller technique auprès des clients et des partenaires pour fournir un soutien en matière de stratégie SIG.
    ~ Mener l'élaboration du laboratoire de co-conception au sein du bureau d'Ottawa et en assurer le développement.

    Formation, expérience et aptitudes nécessaires
    Au moins trois ans d'expérience technique de travail avec le produit ArcGIS.
    Expérience avec les logiciels ArcGIS Server et Desktop d'Esri.
    Expérience avec ArcGIS Online et Portal.
    Diplôme universitaire, diplôme d'études collégiales ou expérience pertinente dans un domaine d'études connexe.

    Capacité d'analyse et de résolution de problèmes.
    Expérience préalable dans le domaine des services-conseils, de l'assistance à la vente ou en tant qu'ingénieur commercial.
    Bilinguisme (anglais et français).

    Esri Canada met en valeur une culture de travail dynamique et inclusive, ainsi que votre perfectionnement professionnel et la flexibilité de travailler à distance ou à l'un de nos bureaux au Canada. Certains postes peuvent nécessiter des déplacements occasionnels à destination des bureaux de l'entreprise ou d'un client. Nous offrons des salaires attrayants, un environnement de travail stable et un ensemble d'avantages sociaux exceptionnels avec de nombreuses vacances.
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