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    Account Manager - Toronto, Canada - Loblaw Companies

    Loblaw Companies
    Loblaw Companies Toronto, Canada

    Found in: Talent CA C2 - 5 days ago

    Loblaw Companies background
    Temps plein
    Description

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    Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

    Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

    Hybrid - 3 days in office and 2 days remote

    Advance powered by LoblawTM drives brands forward. We are unlocking Loblaw's exclusive purchase pattern data, customer intelligence, and millions of daily connections with shoppers to drive growth for our business partners. Backed by both the country's leading grocery and pharma retailer, and the nation's leading loyalty program, PC OptimumTM, we have a unique set of assets to help consumer brands reach customers and grow their retail business more effectively. Our dynamic team bridges loyalty, media, product, analytics, insights and strategy disciplines for integrated planning that empowers our own brands and those of our partners to reach Canadian customers at the right time, in the right way.

    At Advance powered by Loblaw, we're always innovating to stay on the leading edge of a fast-evolving industry. We seek great people who share our principles of authenticity, curiosity, trust, and collaboration. You will get to work with some of the best minds in the industry and have the support of in-house world-class technologies to create solutions our customers will love. We're able to keep innovating because our colleagues are passionate about their work and excited about the future of retail and media. Come help shape this growing business with us

    The Impact You'll Make:

    This individual will use their experience leading and growing digital advertising solutions to Loblaw's' largest marketers. With their broad and long-standing client and agency relationships, consultative approach and understanding of the digital advertising landscape, they will act as a strategic partner to their assigned clients working in collaboration with Sales and Strategy teams.

    What you'll do:

  • Revenue: Generate and increase spend with key clients and agency partners by delivering solutions that are unique and meet goals.
  • Proposals: Support Account Executives and Key Account Managers with sales planning throughout the RFP process to develop innovative, data-driven campaign recommendations across Advance portfolio that will deliver value for customers.
  • Client Relationships: Develop and broaden high-level relationships built on trust and collaboration, through onboarding new and existing clients to Advance's campaign ways of working, while providing white glove client service.
  • Project Management: Lead onsite, in-store, offsite, and loyalty campaign execution, involving complex work streams while collaborating with internal and external partners. Coordinate and manage all aspects of campaign deliverables, ensuring timely execution and adherence to quality standards.
  • Product: Serve as the product guide by educating brands and agencies on Advance's new and existing products, as well as standard processes and tailored campaign optimization.
  • Team Leadership: Provide guidance, mentorship, and coaching to junior team members to help them achieve their full potential.
  • Performance: Deep dive into campaign performance, develop campaign goals, measurement strategies, recognize performance trends, and optimize campaigns to achieve results and provide upsell opportunities.
  • Insights & Reporting: Develop post campaign reports through storytelling, to inform clients on the performance of their investment with Advance.
  • Process Improvement and Optimization: Understand current Client Service processes and identify opportunities to senior management for streamlining and optimizations.

    • Does this sound like you?

  • 5+ years' experience of client relationship management and strategic account planning in digital media.
  • Retail experience is an asset.
  • Previous experience working with clients and agencies.
  • Experience using CRM systems (i.e. Jira, Salesforce)
  • Strong intuition for business.
  • Strong project management skills with the ability to multitask and prioritize in a fast-paced environment.
  • Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
  • A data-driven approach, with experience in analyzing campaign performance and using insights to drive practical recommendations.
  • Collaborative and adaptable nature, with the ability to work successfully with cross-functional teams.
  • Detail-oriented, highly organized, and analytical.
  • Resourceful, self-starter and proactive.
  • High proficiency in computer applications such as GSuite and Microsoft suite of Outlook, Excel, Word, PowerPoint and Teams.
  • Related experience in University or College in Media, Marketing, Business, or related field.

    • Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté.Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

    Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

    Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

    Veuillez noter :
    Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d'embauche.

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