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Family Support Specialist
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Student Support Specialist
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Confederation College Thunder Bay, CanadaPosting Type · Permanent · End Date (if applicable) · Classification Title · FT Support Staff F · Pay Band · F · Min Salary · $28.56 · Max Salary · $33.11 · Position Summary · The incumbent is one of three Student Support Specialists who collectively are responsible for a full ra ...
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Customer Support Specialist
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FDM4 International Inc North Bay, Canada**What will you do as a Customer Support Specialist?** · - Respond to and manage support calls · - Troubleshoot software and identify root causes of software issues · - Address and find solutions for customer product issues · - Define and provide scope to custom software change r ...
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Support Services Specialist
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City of Thunder Bay Thunder Bay, Canada: · **General Information**: · **ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family sta ...
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Apsys Support Specialist
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ALSTOM Thunder Bay, CanadaReq ID:424604 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...
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Motive Power Technical Support Specialist
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Patient Exp Data Specialist-pt(.5) Pfcc
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Communications Specialist
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Network Specialist-ft It
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Human Resources Specialist
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ThinkOn North Bay, Canada**ThinkOn Inc: Where Data Thrives** · **This is a remote position.** · **About This Role** · The **Human Resources Specialist** will provide support in the areas of employee relations, recruiting, talent management, benefits administration, performance management, reporting, and ...
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Infrastructure Specialist
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OFNTSC Thunder Bay, CanadaSalary: · **INFRASTRUCTURE SPECIALIST** · **Location**: Brantford/Thunder Bay/Sudbury · **Closing Date: Until Filled** · The mandate of the Ontario First Nations Technical Services Corporation (OFNTSC) is to provide technical and enhanced advisory services to all First Nations in ...
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Infrastructure Specialist
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OFNTSC Thunder Bay, Canada**INFRASTRUCTURE SPECIALIST** · **Location**: Brantford/Thunder Bay/Sudbury*** · **Closing Date**: Until Filled** · The mandate of the Ontario First Nations Technical Services Corporation (OFNTSC) is to provide technical and enhanced advisory services to all First Nations in Onta ...
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Student Success Specialist
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Kal Tire North Bay, CanadaWith a focus on professionalism and support for our sales team, we're looking for a driven individual to join us as a Customer Service & Tire Delivery Specialist in North Bay, ON. · Role Description · Are you passionate about customer service, hands-on work, and hitting the road? ...
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Donor Relations Specialist
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Thunder Bay Regional Health Sciences Foundation Thunder Bay, Canada**Scope** · The Donor Relations Specialist is under the direct supervision of the Manager, Finance and · Administration. · **Responsibilities** · The responsibilities of the Donor Relations Specialist include, but are not limited to the following: · - Provide friendly service to ...
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Infrastructure Specialist Intern
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OFNTSC Thunder Bay, Canada**Infrastructure Specialist Intern** · **Location**: Thunder Bay · The Ontario First Nations Technical Services Corporation (OFNTSC) is a nonprofit organization that provides technical advisory services, training, and capacity development to First Nations communities in Ontario. ...
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Quality and Risk Specialist
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Quality and Risk Specialist
1 week ago
Home and Community Care Support Services Thunder Bay, Canada**Job Description**: · - Quality and Risk Specialist - Job Posting- North West- November 2023**_ · CARE AND BE CARED FOR - THIS IS YOUR HOME_** · **Competition Number**: · NW23-109 · **Posting Date: · **November 20, 2023 · **Posting Closing Date**: · December 08, 2023 at 4:30 p.m ...
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Mental Health Clinician
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St Joseph's Care Group Thunder Bay, Canada**Bargaining Unit: Non-Union Health Care Professionals** · **Status: Full Time** · **Department: Mental Health Eating Disorders Program** · **Site: Sister Margaret Smith Centre** · **Shifts: Days** · **Rate of Pay: $ $50.72 per hour** · Under the direct supervision of the Manager ...
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Cultural Communications Specialist-ft
2 days ago
Thunder Bay Regional Health Sciences Centre Thunder Bay, Canada**Ref# 23NON053RU** · **1 ‐ Full Time ‐ Cultural Communications Specialist** · **Communication & Engagement** · **Reposted** · Reporting to the Manager, Communications and Engagement the Cultural Communications Specialist works within · the Portfolio Team. The Cultural Communicat ...
Web & IT Support Specialist - North Bay, ON, Canada - VS Group
Description
We are seeking a skilled and motivated Web & IT Support Technician to join our team.The ideal candidate will be responsible for monitoring our Support Desk for incoming client and internal requests and providing front line technical support and assistance to our clients, ensuring smooth operation of their web services and IT infrastructure.
Coordinate tickets, technicians, and maintain communications with clients or internal team, keeping them informed as support requests are received, progressed, and resolved.
Provide technical support to clients via phone, email, virtual or in-person meetings, addressing inquiries and resolving issues related to websites, web hosting, domain management, email services, and other IT-related matters.
Troubleshoot and diagnose website, hardware, software, and network problems, and implement timely solutions to minimize downtime and disruption.Assist clients with website setup, configuration, and maintenance tasks, including content management system (CMS) administration, website backups, and security updates.
Collaborate with internal teams (Software Engineers, Web Programmers, Systems Administrators) to escalate complex technical issues and coordinate resolution efforts, ensuring high levels of client satisfaction.
Perform routine maintenance tasks such as system updates, software installations, and security patches to keep client systems up-to-date and secure.
Document support activities, including troubleshooting steps, resolutions, and client communications, to maintain accurate records and facilitate knowledge sharing within the team.
Stay informed about industry trends, best practices, and emerging technologies to continuously improve skills and knowledge in web and IT support.
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.Proven experience in a technical support role, preferably in a web hosting environment or IT service desk.
NET/C# MVC and .NET Core.
Solid knowledge of SQL Server and T-SQL.
Proficiency in troubleshooting hardware, software, and network issues, with a solid understanding of TCP/IP networking, DNS, and web server configurations.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are an asset.Broad range of computer hardware knowledge, including desktops, laptops, servers, printers, iMac, MacBook, smartphones, and other peripherals.
Proficient in Microsoft Office applications, such as Outlook, Excel, Word.
Exceptional customer service skills with a focus on building rapport, listening, and effective questioning.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users effectively.
After 27 years in business, we are a fully bilingual agency with a multi-disciplinary structure of people working in the same environment.
We serve diverse industries nationally and internationally and deliver top quality, best-in-class work to help our clients succeed.We encourage, support and provide continuous training and professional development.
With the diverse services we provide and a team with various skill set it makes VS Group a unique place to work with multiple option to grow and learn.
Health spending account.Wellness account.
To apply for the Web & IT Support Technician position, please submit your resume and a cover letter detailing your relevant experience and qualifications.
