- Build strong relationships with clients by understanding their needs and helping them achieve their goals
- Enhance the client experience by connecting them with experts and educating them on digital tools
- Maintain and cultivate client relationships by delivering top-notch customer service
- Collaborate with internal partners across various departments to support branch operations and address issues
- Adhere to operational procedures, handle transactions accurately, and uphold current policies
- Participate actively in team meetings and provide support to colleagues when needed
- Take charge of personal development and engage in constructive discussions with your manager
- Ensure the security of branch assets, maintain premises, and oversee equipment
- Display teamwork, flexibility, and a willingness to collaborate within a team environment
- Demonstrate adaptability, decision-making skills, and a knack for creative problem-solving
- High school diploma or equivalent, preferably with additional business-related education
- Proficiency in numerical skills and experience in customer service or sales
- Valuable knowledge of personal lending services and a preference for candidates with banking experience
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Client Service Representative - St. Albert, Canada - ATB
Description
Our approach sets us apart.
When you join ATB, you're stepping into something special. We pride ourselves on being consistently recognized as an employer of choice. Why? It could be our incredible culture that prioritizes your well-being through top-notch benefits and encourages you to bring your authentic self to work. Maybe it's our dedication to growth and our relentless pursuit of creating opportunities for fellow Albertans, even if they're not our clients.
One thing's for sure – you won't find a more genuine, motivated, and knowledgeable group of individuals anywhere else. At ATB, we nurture a culture that revolves around purpose, performance, and endless possibilities. We approach our work with boundless curiosity and show up authentically every single day. And we know that it all starts with exceptional people like you. So, why not take a leap and join us?
Role Overview
Responsibilities:
Requirements
ATB Values Your Growth
As you progress in your career, you acquire valuable transferable skills that benefit you in the long run. If you believe you possess the qualities we're seeking, we encourage you to apply.
Keen to Join Us?
If you have a connection within our team, consider seeking a referral link from them to enhance your application.
Apply Online for the Best Experience
If you need any accommodations during the application process, please inform us.
Perks and Benefits
Embrace Greatness. Be Yourself. Believe in Possibilities.
Our commitment to fostering a workforce that mirrors the diversity of our communities ensures that every team member has the necessary support to realize their potential. We welcome applications from all backgrounds and identities.
Next Steps
Thank you for submitting your application. If you are shortlisted, we will contact you after the application deadline to outline the next steps, which may include a virtual or phone interview. Please notify us of any accommodation needs.
Connect with Us
We're thrilled about your interest in a career at ATB. Stay connected with us on LinkedIn, Facebook, and Instagram to stay informed about our latest endeavors.
