Jobs
>
Burlington

    Donor Relations Coordinator - Burlington, Canada - Islamic Relief Canada

    Islamic Relief Canada
    Islamic Relief Canada Burlington, Canada

    1 week ago

    Default job background
    Full time
    Description

    Status: Full time, I year contract

    Location: Burlington, ON (Hybrid) - may be required to come into office 2 days a week"

    Department: Donor Relations

    Salary: $54,000 - $60,000

    Please note: the posted salary range is intended to provide potential candidates with a general understanding of the compensation associated with the position. The actual salary offered may be at any point within the posted range, depending on individual qualifications and other relevant factors.

    About Islamic Relief:

    Islamic Relief is a faith-based relief and development agency working to save and transform the lives of some of the world's most vulnerable people. Established in 1984, we now work in over 45 countries assisting individuals, families and communities through emergency response and development projects that typically help over 10 million people each year. Islamic Relief is a member of the Humanitarian Coalition.

    Essential Duties and Responsibilities:

    Donor Retention/ Customer Service

    1. Respond promptly and professionally to donors inquiries via various channels, including phone calls, emails.
    2. Strive to meet or exceed individual and team performance metrics, including response time and donor satisfaction ratings
    3. Collaborate with internal teams, such as Marketing, Finance, Technical Support, and Fundraising, to respond to donors' inquiries and requests, provide timely resolutions, and ensure a seamless donor experience.
    4. Contribute to various campaigns through processing donations on different platforms

    Report Writing and Data Management

    1. Conduct research and analysis on projects from available data provided.
    2. Compile and synthesize data from field offices reports and projects documentation.
    3. Draft clear and concise reports on the progress, impact, and challenges of projects.
    4. Ensure reports adhere to Islamic Relief Canada's standards and guidelines.
    5. Organize and maintain project-related data and documentation.
    6. Collaborate with the Donor Care team to ensure accurate and up-to-date information.

    Qualifications and Requirements:

  • 1-2 years of experience related to customer service and data management
  • Post-Secondary Education; University degree preferred
  • Proficiency in MS Excel is an asset
  • Proficiency with Gmail and select add-ons (mail merge)
  • Proficient (oral and written) in English and French (preferably)
  • Exceptional writing and editing skills, as well as the ability to adopt the style and voice of our organization's various types of content
  • Ability to cut the complexity and present clear, concise, and friendly language
  • Ability to maintain high level of attention to detail and consistency in language Strong work ethic with excellent organizational skills to work independently and collaboratively
  • Is able to prioritize and reprioritize to meet donor needs, stay organized and meet deadlines as set
  • Strong problem-solving and critical-thinking skills to assess donors' needs and provide effective solutions.
  • Patience, empathy, and a donor-centric mindset to handle challenging or upset donors with professionalism and composure.
  • Positive attitude, willingness to learn, and a team-oriented approach to collaborate with colleagues and contribute to a positive work environment.
  • Manages to balance accuracy and efficiency of work, and meet deadlines while multitasking
  • Must be eligible to work in Canada
  • Available to work flexible hours, additional as required
  • Motivated self-starter who is able to take both guidance and initiative, as well as learn and grow
  • Islamic Relief Canada

    Donor Relations Coordinator

    1 week ago

    Islamic Relief Canada Burlington, Canada

    **Job Title**: Donor Relations Coordinator · **Status**:1-Year Contract · **Positions**:3 · **Location**: Burlington, ON (Hybrid) - Required to come into office 2 days a week · **Department**: Donor Relations · **Essential Duties and Responsibilities**: · **_ Donor Retention/ Cus ...

  • Islamic Relief Canada

    Donor Relations Coordinator

    5 days ago

    Islamic Relief Canada Burlington, Canada

    **Job Title**: Donor Relations Coordinator · **Status**: 1-Year Contract · **Positions**: 3 · **Location**: Burlington, ON (Hybrid) - Required to come into office 2 days a week · **Department**: Donor Relations · **Essential Duties and Responsibilities**: · Donor Retention/ Custo ...

  • beBee Professionals

    Client Relations Coordinator

    2 weeks ago

    beBee Professionals Burlington, Canada Customer Support Representatives Freelance

    beBee Professionals is seeking a Client Relations Coordinator to join our team in Burlington. The successful candidate will be responsible for providing excellent customer service to our clients, managing client accounts, and developing relationships with new and existing clients ...

  • Turf systems

    Service Coordinator and Customer Relations

    1 week ago

    Turf systems Burlington, Canada

    **OUR COMPANY** · Turf Systems Inc. has spent 33 years as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our work team. Our ...

  • Oakville & Milton Humane Society

    Donor Relations Coordinator

    1 week ago

    Oakville & Milton Humane Society Oakville, Canada

    **Donor Relations Coordinator** · The Oakville & Milton Humane Society (OMHS) is seeking a Donor Relations Coordinator to join our Development team. We're looking for someone who loves conversing with people, enjoys working with databases and being part of a forward-thinking fund ...

  • Appleby College

    Coordinator, Parent Relations

    2 days ago

    Appleby College Oakville, Canada

    Appleby College currently has a challenging opportunity for a: · **Coordinator, Parent Relations** · **Contract Full-time** · **November 2023-May 2025** · **WELCOME TO APPLEBY** · Our mission is to educate and enable our students to become leaders of character, major contributors ...

  • Hallett Homes

    Homeowner Relations Coordinator

    5 days ago

    Hallett Homes Oakville, Canada

    We are a leading-edge luxury residential home builder with an outstanding team that takes pride in building well-made and elegantly crafted homes in the most desirable locations across the GTA. We are seeking a versatile and charismatic **Homeowner Relations Coordinator** to prov ...

  • City of Hamilton

    Community Relations Coordinator

    4 days ago

    City of Hamilton Hamilton, Canada

    **About the City of Hamilton** · **Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just min ...

  • beBee Professionals

    Client Relations Coordinator

    2 weeks ago

    beBee Professionals Oakville, Canada Customer Support Representatives Freelance

    beBee Professionals is seeking a Client Relations Coordinator to join our team in Oakville. The successful candidate will be responsible for providing excellent customer service to our clients, managing client accounts, and developing relationships with new and existing clients. ...

  • Hamilton Food Share

    Community Relations Coordinator

    4 days ago

    Hamilton Food Share Stoney Creek, Canada

    **Position Summary** · Reporting to the Senior Manager, Resource Development, the Community Relations Coordinator (CRC) will coordinate a wide range of marketing and communications activities, primarily in support of Hamilton Food Share's (HFS) fundraising programs including: int ...

  • Metalworks Group

    Public Relations Coordinator

    6 days ago

    Metalworks Group Mississauga, Canada

    Located near Square One in Mississauga, the Metalworks Group of Companies is a multi-branch organization focused on the Music Industry. We are comprised of: Metalworks Institute. Metalworks Studios, Metalworks Production Group, and SoundsUnite - our Music EduTech Start-up. Metalw ...

  • Toronto Humane Society

    Coordinator, Public Relations

    6 days ago

    Toronto Humane Society Toronto, Canada

    Do you love animals as much as we do? Join us and you can make a difference every day · Toronto Humane Society finds new homes for thousands of animals and helps keep families together. However, Toronto Humane Society is more than an animal shelter. We are an educational resource ...

  • Westmont Hospitality Group

    Employee Relations Coordinator

    5 days ago

    Westmont Hospitality Group Mississauga, Canada

    As **Employee Relations Coordinator,** your pivotal responsibility is to assist in cultivating a positive and inclusive work environment within the organization. Your duties involve implementing and managing programs and initiatives that enhances training, employee satisfaction, ...

  • University of Toronto

    Coordinator, Staff Relations

    1 week ago

    University of Toronto Toronto, Canada

    **Date Posted**:05/06/2024 · **Req ID**:37226 · **Faculty/Division**: VP & Provost · **Department**: Hart House · **Campus**: St. George (Downtown Toronto) · **Description**: · **NOTE**: · *** · Under the direction of the Manager, Staff Relations and Professional Development, the ...

  • Hydro One Networks Inc

    Indigenous Relations Coordinator

    12 hours ago

    Hydro One Networks Inc Toronto, Canada

    **48621** - **Toronto** - **Regular** -** · Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since th ...

  • Hope Air

    Donor Relations Coordinator

    1 week ago

    Hope Air Toronto, Canada

    **Location**: · Remote Toronto, Ontario or Vancouver, British Columbia Canada · **About the Donor Relations Coordinator position**: · Reporting to the Senior Manager, Annual Giving, the Donor Relations Coordinator will contribute to the ongoing development and implementation of i ...

  • Canadian National Exhibition

    Media Relations Coordinator

    5 days ago

    Canadian National Exhibition Toronto, Canada

    The Canadian National Exhibition (CNE) is one of Canada's longest standing events and iconic staple in Toronto, ON, that welcomes more than 1.4 million visitors annually, and generates more than 1 billion media impressions each year. The 2023 CNE is hiring for (3) positions of Me ...

  • Paladin Security

    Labour Relations Coordinator

    1 week ago

    Paladin Security Etobicoke, Canada

    Labour Relations Coordinator · - Interpret provisions of the Collective Agreement and other employment legislation; assist to ensure compliance of relevant legislations, policies, procedures, standards and Collective Agreement. · - Liaise with LR Leads on employee relation matter ...

  • Baycrest

    Workforce Relations Coordinator

    1 week ago

    Baycrest Toronto, Canada

    The Human Resources Department at Baycrest has a rewarding opportunity for a · **WORKFORCE RELATIONS COORDINATOR** · **Full-Time** · 70 Hours Bi-weekly | Non-Union | Days Shift · The Coordinator, Workforce Relations supports activities integral to the labour relations function at ...

  • The Cadillac Fairview Corporation Limited

    Tenant Relations Coordinator

    1 week ago

    The Cadillac Fairview Corporation Limited Toronto, Canada

    **_Role Impact:_** · In conjunction with the Manager, Tenant Relations, proactively coordinates every aspect of the tenant relationship by maintaining a consistent tenant services strategy. · **_What you will deliver:_** · - Maintain positive tenant relationships through professi ...