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    customer service collections representative - Toronto, Canada - Total Credit Recovery

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    Full time
    Description

    About Us:

    We are a progressive company in the financial sector, with over 550 employees in 4 offices across Canada. We are currently seeking hard working, energetic, professional individuals to work as a Customer Service Collections Representative.

    Responsibilities:

  • Make contact with consumers via the telephone to arrange repayment of past due accounts
  • Ensure each communication with a consumer is professional and always meets our corporate, regulatory and client requirements
  • Locate consumers using online tools, available information and problem solving skills
  • Clearly document the results of all calls
  • Achieve performance targets and objectives
  • Requirements:

  • Willing to learn
  • Fluent in English, both verbal and written
  • Professional, tactful and empathetic
  • Strong computer skills
  • Able to legally work in Canada
  • Pass a criminal background check
  • Good references
  • Experience in a call centre environment is an asset
  • What We Offer

  • Competitive salary
  • Commission, contests and bonus plans
  • Paid training
  • Vacation within the first year
  • Great benefits including medical, dental and optical plans
  • Friendly and fun work environment
  • Opportunities for advancement


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