Jobs
>
Vancouver

    Service Coordinator – Kelowna - North Vancouver, Canada - Olympic International

    Olympic International
    Olympic International North Vancouver, Canada

    4 days ago

    Default job background
    Description

    Description:

    Reports to: Service Manager Posting Date: April 17, 2024 Salary: $45,000 – $55,000 Work Location: On-site Job Type: Full-time Number of Open Positions: 1 Start Date: April/May 2024 Application Deadline: May 15, 2024 About Us: Founded in 1963, Olympic International is Western Canada's leading sales provider of HVAC equipment solutions. Headquartered in North Vancouver, we've grown from a manufacturer's representative to the region's foremost HVAC solutions provider, serving British Columbia and the Yukon. We specialize in meeting the HVAC equipment needs of building owners, mechanical contractors, engineering, procurement, and construction (EPC) firms. Whether it's for industrial, commercial, or institutional applications, our extensive HVAC knowledge and technical expertise drive our commitment to excellence.

    Olympic Service, a division of Olympic International Sales, is rapidly growing, and we are seeking highly skilled and motivated individuals to join our Kelowna team We specialize in servicing and maintaining HVAC equipment, such as Daikin Comfort, Daikin Applied, Aermec, and various other products. We pride ourselves in being a top-tier HVAC solutions provider, promoting high-level customer service and industry-leading technological assistance.

    Olympic International Service
    # Kirschner Road
    Kelowna, BC V1Y 4N7

    Role Overview: The Service Coordinator role is the primary point of contact for our employees and customers. As a central point of communication, the position requires strong organizational and communication skills, but also exceptional attention to detail. We are looking for someone with a positive, outgoing, and professional can-do attitude. The Service Coordinator performs a variety of administrative and clerical duties, coordinates a range of day-to-day business operations, and managerial services or office duties. Essential part of the job will be dispatching technicians to the job sites and coordinate activities according to work orders or client requests.

    Responsibilities:

    The following is a list of the essential duties and responsibilities of this role. The tasks and time spent performing each task may vary as business needs require. Olympic International maintains the right to modify job duties and responsibilities at its discretion. The range of specific responsibilities will include but not be limited to the following:
  • Handling front-line customer calls and service inquiries.
  • Dispatching Service Technicians with the necessary parts to perform the job.
  • Staying in touch with Technicians on the job, answering questions, and solving problems, including tracking parts, staying within service limits, and obtaining appropriate customer approval.
  • Optimizing resource utilization by coordinating multiple service requests and prioritizing tasks based on urgency and customer requirements, following up with customers to meet their service resolution process.
  • Reviewing schedule requisitions, distances, personnel availability, and other pertinent information to minimize operating costs and time-efficiency.
  • Anticipating and planning for increases/decreases in service volumes, shifting resources in response to seasonal and other fluctuations.
  • Recording and distributing information to appropriate departments, including site information, service issues, sales opportunities, dispatch activities, and workplace safety issues in our internal systems.
  • Coordinating office and warehouse activities, managing shipments, inventory, and office supplies.
  • Maintaining job and administrative files, formatting reports, managing work reports, and taking meeting minutes.
  • Managing Technicians and fleet maintenance schedules.
  • Providing scheduling and logistical support for meetings, events, travel, field schedules, and reservation arrangements.
  • Fulfilling additional responsibilities as assigned.

    • Skills and Competencies:

    Required
  • Strong MS Office skills, computer literacy
  • Exceptional communication skills, both written and verbal
  • Ability to work independently and/or in team under minimal supervision
  • Ability to own the role
  • Proven ability to multitask, stay organized in a fast-paced dynamic environment, and follow through with deadlines
  • Strong organizational, time management, and prioritization skills, including personal agility and attention to detail
  • The ideal candidate will be a highly motivated, energetic, collaborative individual with strong customer service skills and a 'can-do' attitude, team player, and problem solver.

    • Educational Requirements:

    Education, Licenses and/or Certification, Experience Required
  • Minimum 2-3 years of administrative experience; experience in an HVAC environment is considered an asset.
  • Proven (1 year+) experience in service coordination, scheduling, or dispatching roles, preferably in a technical or field service environment.

    • What the right candidate(s) can expect from us:

    At Olympic International, we prioritize your professional development, collaboration, and provide recognition for your contributions, creating a rewarding and energizing workplace. Your success is our success, and we look forward to supporting your career journey. Benefits:
  • Health, Vision, and Dental Care
  • Paid Time Off
  • Yearly Physical Health Benefit
  • Training & Development, and Mentoring/Coaching
  • Wellness resources (such as standing desks, ping-pong table, on-site kitchen)
  • Company Events (such as BBQ, End of the Year Party etc.)
  • Business Casual Dress Code
    • How to Apply: Olympic International is an equal-opportunity employer that values diversity, equity and inclusion. We encourage interest from individuals belonging to equity-seeking groups. We invite interested candidates to submit their resume and cover letter to: .
  • KAR Global

    Market Sales Coordinator-kelowna

    2 days ago

    KAR Global Vancouver, Canada

    TradeRev has changed the automotive industry with its revolutionary product. Built as a multi-platform live auction app, TradeRev's online automotive remarketing system has made a huge impact in the industry and has acquired quick user adoption with a fast-growing client base. As ...

  • KAR Global

    Market Sales Coordinator-kelowna

    2 days ago

    KAR Global Richmond, Canada

    TradeRev has changed the automotive industry with its revolutionary product. Built as a multi-platform live auction app, TradeRev's online automotive remarketing system has made a huge impact in the industry and has acquired quick user adoption with a fast-growing client base. As ...

  • PHSA

    Clinical Research Radiation Oncology Fellowships

    1 week ago

    PHSA Vancouver, Canada

    **2024/2025 Clinical Research Radiation Oncology Fellowships** · BC Cancer - Kelowna and University of British Columbia - Radiation Therapy Program · - Application deadline: July 3, 2023_ · BC Cancer manages a comprehensive cancer control program for the 5 million people of Briti ...

  • PACIFIC QUORUM PROPERTIES INC.

    Accounting Supervisor

    1 day ago

    PACIFIC QUORUM PROPERTIES INC. Vancouver, Canada

    **Accounting Supervisor - Vancouver or Kelowna** · **Pacific Quorum Properties is looking for an Accounting Supervisor to lead our Accounting Team** · Pacific Quorum has grown into the largest locally-owned and operated property management company in B.C. We are looking a stellar ...

  • Tribe Management

    Concierge (On-call)

    1 week ago

    Tribe Management Vancouver, Canada

    **Position**: Concierge (On Call, Permanent) · **Location**: 1205 West Hastings, Vancouver BC · **Start Date**: ASAP · We have an immediate vacancy for an energetic, self-starter individual with strong communication skills and a positive attitude for concierges in high-end reside ...

  • Tribe Management inc

    Concierge

    2 days ago

    Tribe Management inc Vancouver, Canada

    **Position**: Concierge (On Call, Permanent) · **Location**: 1205 West Hastings, Vancouver BC · **Start Date**: ASAP · We have an immediate vacancy for an energetic, self-starter individual with strong communication skills and a positive attitude for concierges in high-end reside ...

  • Lift Auto Group

    Controller

    1 week ago

    Lift Auto Group Vancouver, Canada

    Kelowna is surrounded by mountains, lakes, and forests. It is simply an outdoor paradise It offers a unique blend of natural beauty, a growing job market and a vibrant community. · **Requirements**: · - 5 + years of progressive experience with financial department required. · - A ...

  • RedSeal Firestop Ltd

    Fire Stopper

    1 week ago

    RedSeal Firestop Ltd Vancouver, Canada

    **Company description** · RedSeal Firestop Ltd is one of BC's largest and fastest growing firestopping contractors with offices in Kelowna, Vancouver, Victoria and Nanaimo. We service all corders of the Province. We are looking for new skilled installers, field supervisors and pr ...

  • WSP

    Contaminated Sites Project Manager

    10 hours ago

    WSP Vancouver, Canada

    **WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. · We have over 55,000 team members across the globe. In Canada, our 9,800+ people are involved in everything from environmental remediation to urban plan ...

  • LotLinx

    Learning and Development Mgr

    4 days ago

    LotLinx Vancouver, Canada

    Lotlinx is the best in class, AI-powered Inventory Management solution for the automotive industry. Lotlinx uses advanced machine learning technology to help vehicle sellers analyze shopper data, identify high intent purchasers, and execute inventory-specific strategies to reduce ...

  • Smile Innovations Group

    Front Desk

    3 days ago

    Smile Innovations Group Vancouver, Canada

    **Front Desk / Customer Success Coordinator** · **Monday-Friday, 8:30am - 5:00pm** · **ABOUT SHANTO DENTAL CERAMICS** · - Hiring the right people, in the right roles_ · Shanto Dental Ceramics, a cutting-edge full service Dental Laboratory, with its main operations in Vancouver an ...

  • Lawson Lundell

    Trust Accounting Clerk

    4 days ago

    Lawson Lundell Vancouver, Canada

    Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife. The firm is recognized and respected by its peers in legal and business publications and was recently named one of **BC's Top Employers for 2023**. Bus ...

  • Reel One Entertainment

    Head of Production Accounting

    1 week ago

    Reel One Entertainment Vancouver, Canada

    Position Overview · Champlain Media West Inc., is looking for an experienced television/film Accountant, eager to work out of our Burnaby office. Overseeing all production accounting in Champlain Media West's two regional production centres, The Head of Production Accounting will ...

  • Tribe Management inc

    Transitions Coordinator

    1 week ago

    Tribe Management inc Vancouver, Canada

    **Tribe Management: Who we are** · Tribe Management is part of the Tribe Property Technologies family. We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. · Ou ...

  • PHSA

    Secretary, Bc Cancer Agency, Kelowna Bc

    10 hours ago

    PHSA Vancouver, Canada

    **Secretary,** · **BC Cancer Agency,** · **Kelowna, BC** · **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** · As a collaborative member of the health care team, the Secretary provides secr ...

  • VanWest College

    Co-op Coordinator

    2 days ago

    VanWest College Vancouver, Canada

    VanWest College is seeking to hire a Co-op Coordinator. · **Documentation and administration**: · - Handle college student's co-op-related mandatory and time sensitive documents in accordance to VanWest College policies and protocols. · - Track and organize student files, both ph ...

  • Smile Innovations Group

    Customer Success Coordinator

    10 hours ago

    Smile Innovations Group Vancouver, Canada

    **ABOUT SHANTO DENTAL** · - Hiring the right people, in the right roles_ · Shanto Dental Ceramics, a cutting-edge full service Dental Laboratory, with its main operations in Vancouver and a recently opened office in Kelowna. As an industry leader, Shanto sets itself apart from th ...

  • Lawson Lundell

    Legal Administrative Assistant

    10 hours ago

    Lawson Lundell Vancouver, Canada

    Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife. The firm is recognized and respected by its peers in legal and business publications and was recently named one of **BC's Top Employers for 2024**. Bus ...

  • Smile Innovations Group

    Dental Technician

    1 day ago

    Smile Innovations Group Vancouver, Canada

    **ABOUT SHANTO DENTAL** · - Hiring the right people, in the right roles_ · Shanto Dental Ceramics, a cutting-edge full service Dental Laboratory, with its main operations in Vancouver and a recently opened office in Kelowna. As an industry leader, Shanto sets itself apart from th ...

  • Tribe Management inc

    Community Coordinator

    1 week ago

    Tribe Management inc Vancouver, Canada

    **Tribe Management: Who we are** · Tribe Management is part of the Tribe Property Technologies family. We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. · Ou ...