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    Mitigation Manager - Calgary, Canada - Paul Davis

    Paul Davis
    Paul Davis Calgary, Canada

    4 days ago

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    Description
    Reports To: General Manager What does a with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes mitigation projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology
    • Role on the Team (Job Responsibilities):
  • Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Be a great representative of our brand
  • Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
  • Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
  • Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
  • Be accessible by phone and participate, as necessary, in the on-call schedule.
    • Team Qualifications (Requirements):
  • Desire to join a world-class team and contribute a positive attitude
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Fluent in English
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things
    • Team Compensation and Benefits:
  • Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
  • Monthly cross-training opportunities to advance your career
  • Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
  • Paid training
  • Health, dental and vision insurance
  • Referral program
  • Great culture and team dynamic
  • Bonus opportunities based on performance
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