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    Program Manager - Oakville, Canada - BioScript Solutions

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    Full time
    Description

    Your future starts here

    Reporting to the Senior Program Manager, the Program Manager is responsible for undertaking the management, planning, and implementation of specific programs/portfolio within NavieGo, the Patient Programs company of BioScript Solutions. The Program Manager role has a strong combination of project management, performance analytics, client management, case management and people skills. Individuals who would succeed in this role are positive, driven and committed to building best-in-class and innovative support programs.

    How you will make an impact

  • Ensuring the program is designed and implemented as per sponsor's strategic direction;
  • Ensuring all program sponsor's needs are being met;
  • Responsible for the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc.
  • Ensuring that any stakeholder escalations are managed appropriately and to the sponsor's satisfaction;
  • Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer);
  • The design, evolution and delivery of all program reporting;
  • Ongoing evaluation of program strengths, weaknesses and potential areas for improvement;
  • In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting;
  • Participate/lead in respective client meetings and day to day client communications;
  • Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process;
  • Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance;
  • Provide support, guidance, and leadership to the team,
  • Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities; and
  • Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.
  • What you'll bring to our team

  • A minimum of 3-5 years of experience in healthcare/pharmaceutical related field;
  • Experience within Oncology is a strong asset;
  • A Bachelor's degree program and/or an equivalent combination of experience and education is required;
  • Program management skills with proven ability to manage multiple priorities;
  • Proven customer relationship and/or account management skills with direct client interaction;
  • Proficiency with Microsoft Office and competent reporting and trending data;
  • Strong financial acumen and hands on budget management experience;
  • General knowledge of reimbursement, patient support programs, database elements and functionality;
  • Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation; and
  • Possessing an in depth knowledge of public / private and federal funding mechanisms.
  • With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

    Job Status: Full-Time, Permanent

    Job Location: Oakville, ON / Moncton, NB

    Application Deadline: May 27th, 2024


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