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    Administrative Support IV - Calgary, Canada - Alberta Health Services

    Alberta Health Services
    Alberta Health Services Calgary, Canada

    2 weeks ago

    Alberta Health Services background
    Casual/Relief
    Description

    Your Opportunity:

    • The AHS Identification Specialist is responsible for assisting clients across the Mental Health & Addiction continuum of care in obtaining Alberta Personal Health Care or Alberta Identification Cards.
    • The ID Specialist collaborates with various ministries, federal organizations, agencies, and community resources to validate a client's identity, provincial residency, and legal status in Canada.
    • This position serves as a casual/relief role during absences due to illness or vacation, rather than offering regular weekly hours.

    Key Responsibilities:

    • Conduct initial screenings to assess clients' ID requirements and determine suitable service processes based on gathered information.
    • Establish and maintain relationships with multiple provincial and federal entities to verify client identifying details.
    • Assist clients at Service Alberta Registries to finalize the ID issuance process.
    • Monitor client records for status changes to renew IDs promptly and schedule follow-up appointments for expired IDs.
    • Manage caseloads and documentation for both straightforward and complex cases.
    • Coordinate virtual client support meetings and connections.
    • Maintain up-to-date consents on file and share necessary client identifying information with consent for referrals to post-treatment services.

    Job Description:

    As an Administrative Support IV, you will utilize advanced administrative skills and specialized knowledge to facilitate complex procedures, practices, and initiatives within a department or program.

    Required Qualifications:
    Some post-secondary education.

    Additional Preferred Qualifications: As needed.

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