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    Business Analyst and Organizational Change Management Specialist - Calgary, Canada - ENMAX

    ENMAX
    ENMAX Calgary, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    Current ENMAX employees are encouraged to apply through their internal Workday access.

    Posted: May 31, 2024

    Closing Date: June 7, 2024

    Position Type: Permanent

    Union: CUPE

    Note: More than one position may be filled

    ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

    PEOPLE. That's the power behind ENMAX Corporation. As one of Alberta's leading energy and utility providers, our employees are the strength and knowledge that continue to drive our success. At the ENMAX group of companies, we look for energy solutions for today, while knowing we have the power to provide for a better tomorrow.

    The Business Analyst and Organizational Change Management Specialist supports and drives optimization initiatives that improve the customer experience at ENMAX. The role involves collaborating with the project team to create business requirements that enhance adoption and organizational readiness. Key responsibilities include building strong stakeholder relationships, coaching leaders through change, and developing customized, innovative solutions. The Specialist will mitigate risks and ensure the success and adoption of initiatives, contributing to the team's overall proficiency.

    Major Responsibilities:

  • Lead cross functional teams to develop detailed change management requirements in complex technical landscapes.
  • Develop and continuously update ENMAX specific training materials for both onboarding new internal and external resources and ongoing training needs.
  • Lead, manage and execute training sessions (end-user training and/or train-the-trainer).
  • Using your considerable expertise, develop evaluation metrics, monitor success of training and sustainability efforts. Support continuous improvements by reflecting on past actions and projects.
  • Design, develop and execute plans and required documentation for training and communication. Leading cross departmental teams through new processes required for transformational projects.
  • Collaborate with corporate communications and digital teams to issue relevant communications.
  • Provide leadership, coaching and support to change network and super user groups and to foster adoption of systems and processes using various change management methodologies.
  • Be a trusted advisor/coach and influence senior leaders and executives in helping them fulfill the role of change sponsor.
  • Work with stakeholders to identify issues and coordinate effort to provide appropriate solutions to the problem, whether it be training, communications, process documentation etc.
  • Synthesize detailed concepts and present concise information to stakeholders through presentation and documentation, to facilitate decision making and prepare the business for the change.
  • Understand complex and sometimes technical "as is" processes, map them and facilitate the development of effective "to be" procedures, converting processes and procedures to understand the impact of change to cross functional teams.
  • Collaborate with stakeholders and process owners to identify and document solution requirements and user stories from different perspectives.
  • Work with project team members and assess risks associated with projects and develop risk mitigation strategies.

    • Education:

  • Degree in a related area with 4+ years' relevant experience or Diploma in a related area with 6+ years' relevant experience.
  • Prosci change management certification is an asset

    • Qualifications & Experience:

  • Extensive experience in change management including training, communications, and stakeholder engagement.
  • Ability to deliver tactical components of the change plans (training, communications, etc.).
  • Experience with large-scale organizational change efforts.
  • Able to coach and communicate at all levels of the organization.
  • Experience in project delivery and analysis.

    • Competencies:

  • Ability to convey change-related messages, written and verbal, to various stakeholders at all levels of the organization.
  • Develop highly collaborative and influential relationships with all levels of management and across different departments.
  • Effectively manage timelines and stakeholder expectations.
  • Work inclusively with others to find solutions.
  • Critical thinking abilities with a naturally inquisitive mindset.
  • Proven ability to deliver results independently and effectively under demanding and changing deadlines.

    • Did we mention the ENMAX Advantage?

    We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employees needs, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

    Salary: Analyst Level C (Current CUPE 2024 rates)

    $97, $103, $109, $115, $121,507.75

    Location: This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesday, Wednesday, and Thursday.

    Note:

  • If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.
  • Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public. Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.
  • Must be legal to work in Canada and requires the successful completion of a criminal background check. Two pieces of valid Government issued ID will be required.
  • Two professional references will be requested.

    • In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut'ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

    #LI-POST

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