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    account manager - Toronto, ON, Canada - EQ Bank | Equitable Bank

    EQ Bank | Equitable Bank
    EQ Bank | Equitable Bank Toronto, ON, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Being a traditional bank just isn't our thing.

    We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking.

    Our team is made up of inquisitive and agile minds that find smarter ways of doing things.

    Overall we serve more than 370,000 people acrossCanadathrough Equitable Bank,Canada'sChallenger Bank, and have been around for more than 50 years.

    Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions acrossCanadathat serve more than 5 million members.

    Together we have over$100 billionin combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

    Our EQ Bank platform ( ) has been named the top Schedule I Bank inCanadaon the Forbes World's Best Banks 2023, 2022, and 2021 lists.

    The Account Manager, Special Loans and Restructuring, is responsible for managing commercial default files, certain commercial loans designated as "problem accounts", which include but are not limited to conventional and construction facilities while adhering to underwriting standards and the Company's policies and procedures (including AML requirements, as applicable).

    The incumbent is responsible for enforcing the conditions of the mortgage contract on facilities in default as directed by Management, while providing proactive and efficient resolutions/work out strategies to avoid legal action when feasible while minimizing losses to the Bank.

    The incumbent at times will act as the key primary contact for communicating and co-operating with both internal and external stakeholders (such as legal counsel, real estate agents, brokers, partners, and other internal departments within the Bank) and representing the Bank in the professional community to ensure transactions are processed in a timely and efficient manner.

    The Account Manager, Special Loans and Restructuring will provide direct support to the Associate Director, Special Loans and Restructuring by performing a variety of functions associated with default management, including underwriting/credit analysis, portfolio management/monitoring, reporting, projects and initiatives and other administrative duties, which may include assisting with ad hoc requests by Senior Management.

    In addition, the incumbent will assist with completing site inspections as required for portfolio management purposes and/or default loans.

    Manage and/or administer delinquent and problem commercial mortgages (generally Small Commercial loans ranging up to $2.5MM while minimizing losses to the Bank, process loans for legal action for non-payment (including past maturities, tax arrears, insurance cancellations, bankruptcies/liens, etc.) and conduct full financial review prior to recommending appropriate legal remedies to Management, manage legal action loans and enforce on remedies/conditions as warranted, while ensuring compliance with established default/workout strategies are implemented in a timely and efficient manner.

    Perform, review, and correlate all aspects of underwriting (including collateral analysis and valuation) for defaulted loans and problem accounts, while ensuring that each submission addresses heightened risk elements, as identified, including monitoring and ensuring risk ratings on default loans are updated timely and reported to the appropriate internal stakeholders.

    Work closely with the Mortgage Services team and provide assistance to manage, monitor and/or resolve commercial delinquencies and certain default loans deemed to be non-performing, while providing timely updates to Management as warranted.

    There may be circumstances where the incumbent will assist in providing direct oversight on properties that are held by the Bank for recovery purposes.

    Ensure timely preparation of various reports that may be required by Senior Management, the Board of Directors, and external regulators (such as quarterly Problem Loan reports, monthly classified and watchlist reports, monthly arrears monitoring reports, provisioning reports, loan monitoring reporting etc.) including ad hoc reporting or analysis as required by Management.

    This may include participating and/or launching ad hoc projects, establishing new policies and procedures and/or other related initiatives to deliver superior service to all stakeholders.

    Have a minimum of 3-5 years of commercial mortgage experience or related, with previous default experience preferred.
    Business degree or a related discipline, and/or a CPA or similar professional designation or equivalent work experience
    Understanding of mortgage enforcement remedies and foreclosures across Canada
    Sound technical knowledge of secured lending and factors affecting the commercial mortgage market, with strong understanding of end to end processes
    Established and meticulous time management and organizational skills
    Excellent presentation skills and ability to professionally communicate with Senior Management and other stakeholders (both internal and external)
    Proficient in MS Office
    Possess a valid driver's license. Ability to travel within the provinces, with some overnight travel required from time to time.
    #What we offer [For full-time permanent roles]
    Market leading RRSP match program

    • Medical, dental, vision, life, and disability benefits
    Generous vacation policy, personal days and even a moving day
    Virtual events to connect with your fellow colleagues
    A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

    The incumbent will be working hybrid and in office time will be spent working from Equitable Bank's additional office space located at 351 King Street East, Toronto, ON.

    Equitable Bank is deeply committed to inclusion.

    In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

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