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    Business Solutions Specialist - Regina, Canada - Conexus Credit Union

    Conexus Credit Union
    Conexus Credit Union Regina, Canada

    2 weeks ago

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    Full time
    Description

    Posting Details

    Job Details

    Description

    At Conexus, we are focused on supporting our members with their needs of today, while also helping them work towards their goals for the future. It's more than conducting a banking transaction, it's about providing our members with insightful content, tools, expert advice, and a full suite of products to empower them and inspire confidence in their financial decision-making. We prioritize growth and efficiency and are champions of every members success for a thriving Saskatchewan. We do this by lending an ear to each member's unique needs throughout Saskatchewan, ensuring personalized solutions.

    Our employees are curious, courageous, confident and committed. They are the reason we consistently deliver outstanding member experiences. They're more than just individuals who come to work each day, each employee is a vital part of Conexus.

    We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

    The bigger picture

    We're looking for a temporary Business Solutions Specialist to join our Member Contact Centre team in Regina for up to an 18-month term. You will be responsible for proactively supporting our business members in their everyday banking needs including providing holistic solutions and advice.

    How you'll be spending your time

  • Support the financial success of our business members
  • Proactively evaluate and recommend cash management solutions and other value-add services available for business members
  • Manage account openings, implement new solutions and provide day to day technical support
  • Answer all incoming communication from the shared email inbox and Member Contact Center Business support' line
  • Support Virtual Business Advisor and Business Advisor teams with administrative, reporting and technical support as needed
  • Mitigate risk to business members and Conexus by identifying potential fraudulent activity
  • Complete Lending 360 entries for credit cards
  • Develop and maintain effective vendor relationships

    • The way people describe you

  • You are a dynamic and collaborative team player
  • You are a people person and a dedicated relationship builder
  • You are proactive, innovative and open to discovering unexpected solutions
  • You are empathetic to the needs and challenges of others
  • You are credible and trustworthy

    • The experience you bring

  • At least 2 years' experience in the financial industry with demonstrated business acumen
  • Previous experience in member-based financial advising

    • Salary Range:

    $55,180 - $68,980 with 10% Short Term Incentive Target

    Benefits and Perks

    The success of our members relies heavily on the performance and accomplishments of our employees. That's why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits include, but are not limited to:

  • Preferred rates for all your banking needs helping to make life more affordable.
  • Generous vacation benefits with 10 additional paid days off giving you time to spend on what's most important to you.
  • Competitive benefit package options covering off all aspects of personal wellness.
  • 7% pension matching after one year of employment to support you towards retirement.
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