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    Fishing Team Lead - Edmonton, Canada - Cabela's

    Cabela's
    Cabela's Edmonton, Canada

    2 weeks ago

    Default job background
    Description

    Summary:


    Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.


    Responsibilities:
    Provide supervision and leadership to the team members of the department, in partnership with the manager
    Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
    Foster the growth and development of team members by training various standard operating procedures and processes
    Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
    Perform administrative tasks related to their assigned department
    Provide legendary customer service by identifying and evaluating customers' needs, and making product recommendations based off this analysis
    Promote company programs to team members and customers
    Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
    Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
    Assist in other areas of the store when business needs dictate


    Qualifications:
    Two or more years of supervisory experience in a sales or service environment is preferred
    Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
    High school diploma or equivalent is preferred
    Ability to evaluate customers' needs and make recommendations based on needs
    Ability to provide superior customer service and exceed customer's expectations
    Ability to use good judgment and logic
    Experience in a related field or outdoor lifestyle
    Knowledge of Bass Pro Shops & Cabela's specific products is an asset

    Bass Pro Shops & Cabela's welcomes applications from people with disabilities.

    Accommodations are available upon request during the assessment and selection process.

    Benefits
    Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
    Fun work environment
    Competitive wages
    Excellent benefits
    Unlimited career advancement opportunities
    Bass Pro Cares Fund

    Cabela's
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