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    Administrative Assistant - Vancouver, Canada - Silver Chef

    Silver Chef
    Silver Chef Vancouver, Canada

    2 weeks ago

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    Description

    Join our Team

    SilverChef is a hospitality finance company with a passionate and energetic team. We have been around for close to 40 years and have international offices in Australia, New Zealand, multiple offices in Canada and an emerging US presence. This team is driven by a powerful sense of purpose, an encouraging culture, and opportunities to grow into specialized roles. We are also BCorp accredited and have an aggressive growth plan over the next few years.

    Check out some of the benefits we offer:

    • Multi-year recipient of Canada's Top Employer Awards
    • Competitive compensation package PLUS bonus component
    • A market leading extended health benefits package, as well as a health and wellness spending account
    • 4 weeks of vacation a year
    • Hybrid work environment
    • Paid volunteer days so that you can contribute back to our community
    • A downtown location near transit
    • We are an accredited BCorp which means we see 'Business as a Force for Good'

    More About the Role:

    An as Administrative Assistant, you will support the Certified Used team by managing assets returning to SilverChef ensuring inventory is up-do-date and are available for re-rental or sale in a timely manner. In addition, this role supports multiple administrative tasks within the department.

    Specifically, your role will include:

    • Actively engage with partners and leaders to maintain an accurate inventory of Certified Used assets.
    • Keep asset information up-to-date, including status, pricing, pictures, write-offs, consolidations and promotions
    • Process and update all returning assets in a timely manner and conduct account reconciliation using multiple systems.
    • Coordinating customer refunds and/or owed balance payments with appropriate departments
    • Provide additional departmental support when required
    • Help achieve department goals by keeping a solution-oriented and efficient approach to asset management
    • Manage commission, cleaning & servicing invoices, purchase orders, and liaise with finance department as well as external partners
    • Assist with sales transactions by processing payments, updating inventory and issuing invoices
    • Responding to phone inquiries.

    Skills to Thrill

    • 2+ years customer service/office administration experience
    • Effective communication skills, both written and verbal
    • Exceptional organizational skills and proven ability to multi-task
    • Excellent customer service orientation
    • Strong level of Interpersonal skills including the ability to liaise, advise and interact well with other staff members and customers
    • Self-motivated and able to work autonomously
    • Strong phone-based rapport, email etiquette, and relationship building skills
    • An analytical and conceptual solution-based thinker
    • Excellent time management capabilities
    • High quality planning, organisational and problem-solving skills
    • High attention to detail
    • Sound computer literacy skills; experience using Accounting and CRM Systems an asset
    • Energetic and flexible team player

    SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation, and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.

    If this sounds a like role that interests you, we would love to hear from you

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