- Dive deep into sales data to uncover trends, opportunities, and areas for improvement, providing meaningful insights to guide decision-making for our CRO and VP.
- Work collaboratively with the corporate data analytics and reporting teams to Craft regular reports and dynamic dashboards that offer clear visibility into sales performance, pipeline health, and forecast accuracy, empowering leadership with actionable information.
- Collaborate closely with our VP of Sales Operations to fine-tune sales processes and workflows, focusing on efficiency gains and seamless integration across systems.
- Implement process improvements that streamline operations, easing the workload for our CRO and sales teams while boosting overall productivity.
- Support our VP of Sales Operations in managing the sales forecasting process, offering insights gleaned from pipeline data analysis to improve forecast accuracy.
- Keep a vigilant eye on pipeline health, promptly flagging any potential risks or issues to ensure our CRO and VP have the information they need to make informed decisions.
- Stand ready to tackle ad hoc analysis and special projects as requested by our VP of Sales Operations, delivering insights and recommendations that support their strategic vision and goals.
- Bring your analytical prowess and proactive mindset to the table, helping to drive sales operations optimization and process improvement initiatives forward.
- Bachelor's degree in business, finance, or a related field.
- 4+ years of experience in sales operations for a software company
- Proficiency in Microsoft Excel and experience with CRM systems (e.g., Salesforce).
- Exceptional communication and interpersonal skills, with a collaborative spirit that fosters teamwork and partnership.
- Detail-oriented with strong organizational skills and the ability to juggle multiple priorities with ease.
- International, fast paced and rapidly growing environment
- Chance to work with the world's biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Benefits package including Medical, Dental, Vision & Life Coverage Options
- Flexible Working Hours
- Unlimited PTO
- 12 paid Holidays
- 2 Paid Community Service Days
- Company paid STD and LTD
- 401K
- Parental Leave Benefits
- Educational Reimbursement Opportunities
- Referral Bonus Program
- Access to an Employee Assistance Program (EAP)
- Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
- There's more as well Speak with us to find out all the details
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Senior Analyst, Sales Ops - Vancouver, Canada - Emplifi
Description
Job Summary
Are you a meticulous analyst with a knack for enhancing sales processes and supporting leadership initiatives? We're in search of a Senior Analyst in Sales Operations who is passionate about aiding our Chief Revenue Officer (CRO) and Vice President of Global Sales Operations in driving revenue growth and operational efficiency. In this pivotal role, you'll play a crucial part in optimizing sales processes, generating actionable insights from data analysis, and providing invaluable support to various sales initiatives. If you're eager to contribute to our sales operations team's success and help shape our organization's future, we invite you to join us.
Location: North America - Remote
What You'll Do Here
Data Analysis and Reporting
Sales Process Enhancement
Forecasting and Pipeline Management Assistance
Ad Hoc Analysis and Project Support
What You'll Bring to Us
What We Offer