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    IT Data Manager - North Vancouver, BC, Canada - T-Net British Columbia

    T-Net British Columbia
    T-Net British Columbia North Vancouver, BC, Canada

    1 week ago

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    Description

    For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions.

    We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

    Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company.

    Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees.

    As a Data Center IT Manager at Global Relay, you will be responsible for managing all physical aspects of our IT infrastructure, including servers, storage, networking appliances, and related IT equipment within our Data Centers.

    In addition to this, you will work closely with our Operations and Development teams, offering support for both minor and major projects, as well as frequent software releases.

    You will also take on the role of providing daily leadership, management, mentorship, and development opportunities for our Data Center staff.

    Furthermore, you will be responsible for establishing and maintaining strong professional relationships with our partners, such as vendors, suppliers, and technical partners.

    Provide day-to-day operational oversight of data center activities including supervising technicians across all shifts in a 24x7 environment
    Contribute to the planning, scheduling, and implementation of hardware such as new servers, storage, and network appliances
    Work closely with all IT Operations teams
    Maintain a high standard of data center cleanliness and organization through exceptional operational discipline
    Track, manage, and document Data Center assets cradle-to-grave
    Work closely with the Data Center Facilities Manager to coordinate and maintain a world-class Data Center
    Ensure adherence to processes and quality control standards for all work performed by the team
    Coordinate with vendors and contractors to ensure data center needs are met in a timely and cost-effective manner
    5+ years of experience working in a large-scale Data Center.
    ~3+ years of experience in a Lead technical role within a Data Center environment.
    ~ Expert knowledge in cabling, racking, and configuring servers, storage, and network equipment.
    ~ Experience with the provisioning of enterprise level appliances such as servers, storage, network switches and routers.
    ~ Demonstrated experience supporting a global 24x7 internet-based service or product.
    ~ Thorough working knowledge of firewall and network architectures.
    ~ Demonstrated experience in networking troubleshooting and administration.
    ~ Experience working in an environment with formally structured change management process would be considered an asset

    Must be available after hours and / or weekends for emergency related work, service impacting incident resolution, or maintenance that is required during maintenance windows (outside of regular business hours).

    This position is required to be physically present on site.
    Must be able to work with heavy equipment.

    In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.

    British Columbia - Base Salary Range: $110,000 - $125,000 CAD Who we are:

    We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

    Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company.

    Global Relay is a career-building company. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees.

    As a Data Center IT Manager at Global Relay, you will be responsible for managing all physical aspects of our IT infrastructure, including servers, storage, networking appliances, and related IT equipment within our Data Centers.

    In addition to this, you will work closely with our Operations and Development teams, offering support for both minor and major projects, as well as frequent software releases.

    You will also take on the role of providing daily leadership, management, mentorship, and development opportunities for our Data Center staff.

    Furthermore, you will be responsible for establishing and maintaining strong professional relationships with our partners, such as vendors, suppliers, and technical partners.

    Provide day-to-day operational oversight of data center activities including supervising technicians across all shifts in a 24x7 environment
    Contribute to the planning, scheduling, and implementation of hardware such as new servers, storage, and network appliances
    Work closely with all IT Operations teams
    Maintain a high standard of data center cleanliness and organization through exceptional operational discipline
    Track, manage, and document Data Center assets cradle-to-grave
    Work closely with the Data Center Facilities Manager to coordinate and maintain a world-class Data Center
    Ensure adherence to processes and quality control standards for all work performed by the team
    Coordinate with vendors and contractors to ensure data center needs are met in a timely and cost-effective manner
    5+ years of experience working in a large-scale Data Center.
    ~3+ years of experience in a Lead technical role within a Data Center environment.
    ~ Expert knowledge in cabling, racking, and configuring servers, storage, and network equipment.
    ~ Experience with the provisioning of enterprise level appliances such as servers, storage, network switches and routers.
    ~ Demonstrated experience supporting a global 24x7 internet-based service or product.
    ~ Thorough working knowledge of firewall and network architectures.
    ~ Demonstrated experience in networking troubleshooting and administration.
    ~ Experience working in an environment with formally structured change management process would be considered an asset

    Must be available after hours and / or weekends for emergency related work, service impacting incident resolution, or maintenance that is required during maintenance windows (outside of regular business hours).

    This position is required to be physically present on site.
    Must be able to work with heavy equipment.

    In addition to the annual base salary (range listed below), compensation for this role also includes a corporate bonus, extended health benefits, and RRSP Matching, and (for applicable Sales roles) an enticing commission structure.

    British Columbia - Base Salary Range: $110,000 - $125,000 CAD What you can expect:
    Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
    We understand flexible work arrangements are important, and we encourage that in our work culture.

    We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

    To learn more about our business, culture, and community involvement, visit
    Post your resume on T-Net and let employers come to you .
    Make "Searchable" or "Confidential" (optional) and BC Tech and IT employers can search our database and contact you.
    Registration on or use of this website constitutes acceptance of our Terms of Use .
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