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    Temporary Operations Administrator - Ottawa, ON, Canada - Employment and Social Development Canada

    Employment and Social Development Canada
    Employment and Social Development Canada Ottawa, ON, Canada

    4 weeks ago

    Default job background
    Description
    Manager, IT Security and Operations Services
    Financial Transactions and Reports Analysis Centre of Canada- Information Management / Information Technology
    132,914 to $178,584 (Salary Scale Effective April 1, 2024) For further information on the organization, please visit Financial Transactions and Reports Analysis Centre of Canada
    Canadian Citizens Apply online

    Due to the nature of our work, we ask that you limit whom you tell about your application to FINTRAC – especially on social media.

    As a member of the IMIT Sector's senior management team, your role will be to provide executive and operational leadership and strategic direction to the Centre's IT infrastructure services and systems.

    Overseeing multi-disciplinary staff, and driving the long-term plans and strategies relating to development, operationalization, monitoring and support of the Centre's Operations, IT infrastructure services and systems.

    ► The provision of excellent IM/IT Help Desk client services, as well as Cyber Security, technical security services and cyber response capability, to support the needs of Centre clients and stakeholders
    ► Ensuring alignment between the Agency's IT operational strategic direction, government policies and Centre modernization objectives.
    ► Managing the unit's human, financial and materiel resources with probity and transparency, establishing a work environment that is reflective of Public Service and Centre values in areas of equity, diversity and inclusion, while also promoting a culture of innovation, continuous learning/development and respect for others. At FINTRAC, we help to combat money-laundering; As a separate employer in the Government of Canada (GoC), we embrace FLEXIBILITY, VALUE our TALENT, INNOVATION and DIVERSITY Eligibility for performance pay at all classification levels within the organization;
    ► Health and Dental Plan; Disability benefits; Flexible work arrangements, as part of our Hybrid Workplace*;
    ► Where operationally feasible, senior leadership employees are expected to be onsite for a minimum of three (3) days per week, or 60% of the employee's regular schedule on a monthly basis.
    This position requires onsite presence at our headquarters located in downtown Ottawa (234 Laurier Avenue West, Ottawa, Ontario). The intent of this process is to fill one (1) indeterminate position with a Bilingual Imperative (CBC/CBC) linguistic profile.

    A pool of partially qualified candidates will be established to staff similar term and/or indeterminate positions, with various language requirements, that may become available.

    Graduation from a two-year program of study from a recognized post-secondary institution (ex. college, university) with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

    Extensive* and recent** experience leading an organizational IT Security and/or IT CyberSecurity program, including IT security architecture, IT security strategies and plans, risk management and mitigation, IT security configuration, IT continuity planning, as well as IT security standards.

    Experience managing an enterprise-level IT Service Desk/IT Help Desk including oversight and direction providing tiered technical support services and expertise to clients in relation to hardware, software, applications, connectivity and other requests for support, as well as in the management of technical services relating to IT incidents and problem resolution.

    Extensive* and recent** experience leading, managing and inspiring multidisciplinary teams.

    Experience in establishing and ensuring the effectiveness of processes and tools in the continued monitoring and assessment of an enterprise IT infrastructure environment.

    Experience managing human and financial resources.
    Experience establishing and maintaining effective collaborative business relationships with internal and external stakeholders.
    *ASSETS
    Designation/Certification in a field relevant to Information Management/Information Technology (eg. Experience managing an IT Help Desk/IT Service Desk in a public service setting.
    Experience managing an IT Security/IT Cyber Security program in a public service setting.

    Experience managing a horizontal IMIT service (other than IT Help Desk/IT Service Desk/IT Security/IT Cyber Security) in a public service setting.

    Experience and/or designation/certification within the area of Change Management.

    Experience contributing to the development of Memoranda to Cabinet, Treasury Board Submissions or similar documentation for consumption by Canadian Federal Government Central Agencies.

    Computer science, information systems, IT and cloud architectures, IT hardware and software, service management and problem management.

    Service management and change management as applied to IT infrastructure development, the rollout of enterprise software, as well las of IT asset acquisition and related life-cycle management.

    IT security management, including IT security architecture, IT security strategies and plans, risk management and mitigation, IT security configuration, IT continuity planning, as well as IT security standards.

    Ability to communicate effectively in writing and orally.

    Ability to develop strategies, plans, services and systems that meet the evolving needs of modern internal clients and external stakeholders, while researching and seeking opportunities to evolve IT and cloud infrastructures to offer business value and operational efficiency.

    Ability to Manage operational planning required to support the implementation of major projects, establish project implementation strategies, schedules and plans, while ensuring the least disruption to client services and access to critical business systems and applications.

    Willingness and ability to work overtime on weekends and evenings occasionally, sometimes with short notice.

    For more information regarding FINTRAC's Security and Suitability requirements, please visit:

    As a result, in support of achieving a diversified workforce and our employment equity goals, qualified candidates who self-declare in a staffing process as Indigenous peoples, persons with disabilities, visible minorities and/or women may be selected for appointment to fulfill organizational needs, including reducing representation gaps.

    The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

    Candidates must submit their application through the online system available at:

    If you are unable to apply online or require accommodation for any reason, you must contact the HR Services team at FINTRACJobs or by phone at , before the closing date.

    Please clearly demonstrate in your resume and screening questions how you meet each Education and Experience criteria by providing CONCRETE examples including where, when and how these qualifications were acquired.

    We strongly encourage all candidates to answer all questions (including asset qualifications) for which they meet the criteria as they may be invoked for selection purposes.

    Various tools (such as answers to screening questions, emails, or online assessment) may be used to assess the ability to communicate effectively in writing.

    ► Online evaluations and various assessment tools may be used.
    ► Assessments may be conducted virtually by email, telephone and/or videoconference. It is the candidate's responsibility to ensure that their computer and mobile equipment are in working condition before starting an assessment.
    A preference may be provided to candidates with proficiency in both of Canada's official languages, English and French.
    It is the candidate's responsibility to ensure accurate information is provided and updated as required.

    If the position is staffed on a temporary basis, through Interchange Canada, or through an internal assignment and/or acting opportunity, the approval of your management will be required.

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