Jobs
>
Ottawa

    Services Clerk - Ottawa, ON, Canada - Ontario Partners in Health

    Ontario Partners in Health
    Ontario Partners in Health Ottawa, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Bilingual Patient Services Clerk

    Division :
    ByWard Clinic Management

    Job Status :
    Full-Time

    Job Reports To :
    Medical Registration Services Manager

    Hourly Rate :
    $18.ByWard Clinic Management (BCM), formerly the University of Ottawa Health Services (UOHS), offers a comprehensive range of services to the University of Ottawa students, faculty, staff, and the general public. BCM operates busy clinics open to University of Ottawa students, faculty and staff, other patients registered to a BCM family physician as well as members of the general public. We are committed to delivering timely, quality and collaborative assessment, treatment and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.

    Reporting to the Medical Registration Services Manager, the primary role of the Patient Services Clerk is to ensure efficient and effective day to day operations with the reception team to provide excellent service to the patients of the ByWard Family Health Team.

    Under the supervision of the manager, the Patient Services Clerks are responsible for the following:

    Answer multi-line telephone, screen, and provide information/assistance or route caller to appropriate personnel, take messages and deliver to the appropriate personnel.

    Schedule, confirm, cancel, and reschedule medical appointments, for physicians, AHP's, and/or administration requests;
    Establish and maintain confidential electronic medicals records; Perform entry-level billing and collection;
    Other clinic related duties as required.

    Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals.

    As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor.

    Successful relationships with administration and management within all divisions.
    Successful relationships with patients, representatives, and other clients that present themselves via telephone or in writing. The incumbent reports to the Medical Registration Services Manager.
    Completion of secondary school or equivalent GED and a college program or other specialized courses for medical administration;
    Bilingual (French and English);

    Computer literacy:
    Some experience in a medical environment;
    Knowledge of medical terminology an asset;
    Excellent communication and customer service skills in a fast-paced environment;
    The clinics are open between 8am-8pm Monday to Friday and from 9am-12pm on weekends. Must be available to work various shifts between those times.
    Employee must be fully vaccinated (2 doses) against the Covid-19 virus prior to the commencement of employment.


    NOTE:

    ByWard Clinic Management Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

  • CHEO

    Patient Service Clerk, Nicu

    1 week ago

    CHEO Ottawa, Canada

    **Job Details** · **Open Date** · - Aug :00:00 AM**Close Date** · - Aug :59:00 PM**Position Title** · - Patient Service Clerk, NICU - Permanent Casual / Commis des services aux patients, Unité néonatale de soins intensifs - Poste Occasionnel**Posting Type** · - LiUNA**Posting Sta ...

  • Metro Inc.

    Service Clerk

    1 week ago

    Metro Inc. Ottawa, Canada Part time

    Position Title: Service Clerk - Part Time · Position Type: Permanent · Requisition ID: 34557 · Banner: Metro · Employment Type: Part-Time · Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our ...

  • Metro Inc.

    Service Clerk

    1 day ago

    Metro Inc. Vanier, Canada Part time

    Position Title: Service Clerk - Part Time · Position Type: Permanent · Requisition ID: 35590 · Banner: Metro · Employment Type: Part-Time · Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our ...

  • CHEO

    Patient Service Clerk

    1 week ago

    CHEO Ottawa, Canada

    Compensation Pay Range: · $21.91-$26.92 · **Job Description**: · Working as part of a multidisciplinary team, and under the general direction of the Clinical Manager, Home and Community Care, the Patient Service Clerk (PSC) for Home and Community Care is responsible for assisting ...

  • Know History

    Client Services Clerk

    1 week ago

    Know History Ottawa, Canada

    Know History is an Ottawa-based firm that provides historical research services. Since our inception in 2011, we have completed over 350 projects for museums, Indigenous organizations, non-profits, government bodies, and communities across Canada. Whether we're producing historic ...

  • CNIB Foundation

    Customer Service Clerk

    1 week ago

    CNIB Foundation Ottawa, Canada

    **Customer Service Clerk (SmartLife)**: · **Temporary (Canada Summer Jobs)** · **Ottawa, ON** · **Reports to: Coach, Smart life and Accessible Technology** · Join us in our mission to change what it is to be blind in Canada. · Founded in 1918, CNIB is one of Canada's oldest chari ...

  • EY

    Office Services Clerk

    5 days ago

    EY Ottawa, Canada

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Convergint Technologies Ltd

    Service Invoicing Clerk

    6 days ago

    Convergint Technologies Ltd Ottawa, Canada

    Convergint is looking for a team-oriented, results-driven, Operations Service Administrator (invoicing) to join our amazing culture · **at either our Halifax, Ottawa or Mississauga locations.** The Service Administrator accurately executes service · ** work order invoicing** prac ...

  • KCC EMPLOYMENT AGENCY

    Clerk, Customer Service

    6 days ago

    KCC EMPLOYMENT AGENCY Ottawa, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · **Tasks**: · - Access and process information · - Address customers' complaints or concerns · - Answer inquiries and provide information to customers · - Arrange for billing fo ...

  • Canadian Museum of History/Musée canadien de l'histoire

    Operations Clerk, Visitor Services

    6 days ago

    Canadian Museum of History/Musée canadien de l'histoire Ottawa, Canada

    **We are looking for an Operations Clerk, Visitor Services** · As Operations Clerk, Visitor Services, you will be responsible for providing clerical assistance and support to aid in the planning and coordination of activities in the Visitor Services section's area of responsibili ...

  • Ontario Partners in Health

    Bilingual Patient Services Clerk

    1 week ago

    Ontario Partners in Health Ottawa, Canada Full time

    Position Title: Bilingual Patient Services Clerk · Division: ByWard FHT · - Job Status: Full-Time · - Job Reports To: Medical Registration Services Manager · - Salary Range: Hourly Rate: $ · - Closing Date: Looking to fill position ASAP · - ByWard Family Health (BWFHT), formerly ...

  • Ontario Partners in Health

    Bilingual Patient Services Clerk

    1 day ago

    Ontario Partners in Health Ottawa, Canada Full time

    Position Title: Bilingual Patient Services Clerk · - Division: ByWard FHT · Job Status: Full-Time · Job Reports To: Medical Registration Services Manager · Salary Range: Hourly Rate: $ · Closing Date: Looking to fill position ASAP · - ByWard Family Health (BWFHT), formerly Unive ...

  • Ontario Partners in Health

    Bilingual Patient Services Clerk

    6 days ago

    Ontario Partners in Health Ottawa, Canada Full time

    Position Title: Bilingual Patient Services ClerkDivision: ByWard FHT · Job Status: Full-Time · Job Reports To: Medical Registration Services Manager · Salary Range: Hourly Rate: $ · Closing Date: Looking to fill position ASAP · ByWard Family Health (BWFHT), formerly the Universi ...

  • CHEO

    Patient Service Clerk, Development and

    1 day ago

    CHEO Ottawa, Canada

    **Job Details** · **Open Date** · - Jul :00:00 AM**Close Date** · - Jul :59:00 PM**Position Title** · - Patient Service Clerk, Development and Rehabilitation - Permanent Casual / Commis des services aux patients, Développement et réadaptation - Poste permanent occasionnel**Postin ...

  • Courts Administration Service

    General Support Services Clerk

    5 days ago

    Courts Administration Service Ottawa, Canada

    Courts Administration Service - Federal Court and Federal Court of Appeal and Court Martial Appeal Court · Ottawa (Ontario) · CR-04 · $50,821 to $54,857 · For further information on the organization, please visit Courts Administration Service · **Closing date: 24 January :59, Pac ...

  • Quality Life Services Inc.

    Customer Service Sales Clerk

    1 week ago

    Quality Life Services Inc. Ottawa, Canada

    Education: Secondary (high) school graduation certificate · - Experience: Experience an asset · **Work setting**: · - Specialty shop · - Wholesalers · **Tasks**: · - Operate computerized inventory record keeping and re-ordering systems · - Provide advice about merchandise · - Ass ...

  • Newprint

    Customer Service Sales Clerk

    6 days ago

    Newprint Ottawa, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 1 to less than 7 months · **Work setting**: · - Graphic design companies · **Tasks**: · - Provide advice about merchandise · - Conduct sales transactions through Internet-based electronic commerce · - Estim ...

  • Condominium Management Group

    Accounts Information Service Clerk

    1 day ago

    Condominium Management Group Ottawa, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 7 months to less than 1 year · - or equivalent experience · **Screening questions**: · - Are you available for the advertised start date? · - Are you currently legally able to work in Canada? · - Do you hav ...

  • Newprint

    Customer Service Sales Clerk

    6 days ago

    Newprint Ottawa, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 1 to less than 7 months · **Work setting**: · - Graphic design companies · **Tasks**: · - Provide advice about merchandise · - Conduct sales transactions through Internet-based electronic commerce · - Estim ...

  • CHEO

    Patient Service Clerk, Neurodevelopmental Health

    5 days ago

    CHEO Ottawa, Canada

    **Open Date** · - May :04:00 AM**Close Date** · - May :59:00 PM**Position Title** · - Patient Service Clerk, Neurodevelopmental Health, Casual / Commis des services aux patients, Santé neurodéveloppementale, casual**Posting Type** · - LiUNA**Posting Status** · - Active**Position ...