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Key Account Manager Online - Toronto, ON, Canada - Informa Connect of Informa PLC
Description
We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.
Our purpose is to connect our customers to information and people that help them know more, do more and be more.
No other company in the world helps more people share professional knowledge or make business connections.We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Rooted in our purpose to champion creativity, One Of A Kind brings together a community of like-minded individuals to exchange ideas, stories and objects through the culture of craft.
Since 1975, One Of A Kind is best known for hosting Toronto's largest and best attended craft shows. Between our Spring and Winter events, we connect thousands of small businesses with 130, 000 visitors each year.From in person events to year-round digital products, One Of A Kind is invested in delivering meaningful experiences between makers and buyers so that so that shopping Canadian Made is simple yet impactful to the vitality of our local communities.
One Of A Kind is produced by Informa plc,a leading international events, intelligence and scholarly research group.Throughout Informa, in every market and operational divisions, we share the same purpose:
to champion the specialist, connecting people with knowledge to help them learn more, know more and do more.
A fast-paced work environment where you can contribute to the success of the small business community
~ Competitive medical & health benefits, with comprehensive wellness coverage
~ The Sales & Account Manager is to sell exhibit space and value add products to potential clients and to maintain existing and develop new customer relationships. The role is varied and extensive and the Sales and Accounts Manager must demonstrate strong consultative selling skills and high levels of customer service to ensure the image of the One Of A Kind brand is held in the highest regard by the community we service.
Working alongside the One Of A Kind Sales team, the primary responsibility is to meet the defined sales budget.
The team will be responsible for sales and account management of over 800+ accounts made up of artisans, makers, designers and micro business owners.
Maintains regular contact with account base and increases revenue from positioning and demonstrating new and existing products, preparing appropriate proposals, and closing the sale.
Prospect and quantify new clients using various method such as outreaching via social media (Instagram, TikTok), researching online directories, websites, establishing connections with organizations like craft councils, educational institutions, small business organizations, attending similar craft events (across the country) as well as visiting potential clients in person whenever possible.
Have a clear understanding of the show and all the opportunities that there is to offer, work closely with the Sales Team to come up with various strategies (such as year-round content, in person presentation) to continuously bring new values to our customers.
Identify and execute special sections and curated content opportunities on the show floorOther:
Meeting Sales Goals, Negotiation, Account Management & Customer Service; Sales Planning, Building Relationships, Market Knowledge, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships
therefore, weekend and evening work will be required occasionally.
Ability to workdays, evenings, weekend, and holidays when necessary
Work will be conducted in an office setting with some work-from-home opportunity
Will sit at a computer for moderate lengths of time
Previous Sales experience and/or similar role is a definite asset
Knowledge in craft, retail, and small businesses is a definite asset
Requires independent thinking and proven self-starter with sales lead experience
Ability to multi-task and manage time effectively, with a keen attention to detail;
Excellent interpersonal, customer service, communication and problem-solving skills are required
Advanced skills with MS office: Outlook, Excel, Word and PowerPoint
Experience with Salesforce is preferred
We are also flexible with different working patterns and prioritizes promotions internally. Work with a high quality of specialist products and service
~ Bright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspiration
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.
We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
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