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    Account Manager - Vancouver, BC, Canada - Knewin

    Knewin
    Knewin Vancouver, BC, Canada

    2 weeks ago

    Knewin background
    Description
    Noise Digital Job Description Summary :
    As Account Manager your top priority is to build strong and trusting relationships with our clients.

    The Account Manager works with Account Directors to own client relationships, profitability, executes account plans, and acts as the intermediary between client and Noise, ensuring 100% alignment between parties.

    The Account Manager delivers value to client relationships through consistent service execution, to excellent standards and ensuring all outputs meet the client business goals.

    Accounts / Client Relationship

    Acts as the key point of contact for owned client relationships and have a strong understanding of their brand and market sector.

    Strategically plan and manage your client portfolio, leveraging resources from the strategy, media and analytics teams when required to add value to the relationship.

    Looks for opportunities to cross-sell / up-sell Noise services to increase revenue streams for the business and seeks opportunities to strengthen our relationship with clients.

    Documents all client and partner agency interactions and records all information needed to manage client relationships.

    Coordinates and leads status meetings with clients and agency partners during projects and communicates progress and deadlines to clients on a regular basis.

    Drives development of and assists in executing account plans.

    Champions the quality and accuracy of all agency outputs to client by reviewing and auditing major client deliverables, checking for brand consistency and overall quality.

    Project Management

    Performs risk analysis, develop contingency plans and gather data from teams to proactively raise prioritization and scheduling trade-off decisions.

    Works with internal teams to manage deliverables through each stage of work.
    Collaborates with all internal departments on key projects and processes.
    Creates and maintains project schedules, internal and external status reports, risk and issue logs.
    Create, manage and own the project folder structure, as well as all project documentation.
    Support the client services team to continually improve and document processes.
    Forecasts project resource requirements.
    Manages internal communication of project deliverables and status.
    Tracks and reports project burn-rate, % complete and perceived complete reports.

    Enters all project hours into the appropriate docket timesheet, including notes and ensures timesheets are submitted by end-of-day Friday.


    Contract Type :

    Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.

    We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

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