user support technician - Oakville, Canada - Sara Tech

Sara Tech Oakville, Canada

2 days ago

Description

Education:
Expérience:

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

Computer and technology knowledge

Android
Linux
JavaOS
Servers

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment
Attention to detail

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Initiative

Screening questions

Are you currently legally able to work in Canada?
Are you willing to relocate for this position?

Experience

1 year to less than 2 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 hours per week

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