Jobs
>
Markham

    Revenue Assurance Analyst - Markham, ON, Canada - Rubicon Path

    Default job background
    Description

    Position Summary

    The analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.

    Key Responsibilities:

    • Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
    • Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
    • Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
    • Provided monthly management insight for performance opportunities, financial Rate and Volume variance analysis to help identify resource allocation opportunities
    • Accountable for understanding regulation changes and launching organizational projects to implement changes in all impacted areas in submetering (includes non-responsible departments)
    • Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance
    • Monitor daily performance against key metrics to identify opportunities and anomalies
    • Constantly review current operational processes and be a strategic partner in making recommendations for improvements
    • Work with all departmental owners to implement and ensure controls are in place to support the lead to cash process for all (billing model) revenue streams
    • Develop and champion revenue leakage issues across organization by engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization
    • Stay updated on the latest trends in Business Intelligence, data analytics and emerging technologies
    • Evaluate and incorporate new tools or techniques that could enhance BI capabilities.

    Qualifications:

    • Degree in Statistics, Computer Science, Math, Economics, or other quantitative fields.
    • Preference to additional training with Data Analytics / IT
    • Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
    • 3+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company is preferred.
    • High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, Python & SQL
    • Excellent collaboration skills to build strong working partnerships with stakeholders.
    • Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
    • Strong technical skills to mine large volumes of data.
    • Ability to apply superior data knowledge & discovery skills into building effective analysis.
    • Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
    • Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,
    • Attention to detail and quality, strong time management and project/work planning skills.
    • Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
    • Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
    #J-18808-Ljbffr


  • ENERCARE Markham, Canada

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to op ...


  • ENERCARE Markham, Canada

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer's homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to op ...


  • Pet Valu Canada Inc Markham, Canada

    Education: Bachelor's degree · - Experience: 3 years to less than 5 years · **Work setting**: · - Private company, corporation or industry · **Tasks**: · - Conduct reviews to assess quality assurance practices, software products and information systems · - Resolve conflict situat ...


  • Nurun Toronto, Canada

    du poste · Tous nos postes sont offerts partout au Canada. Nous offrons des espaces de travail collaboratifs à Montréal (siège social), Toronto, Québec et Windsor. · WCAG, Browserstack, JMeter, JIRA, Ghost Inspector, automatisation, performance, standards, processus et surtout, Q ...


  • Banque Nationale du Canada Toronto, Canada

    **Lieu de travail **:Toronto, Ontario · **Présence **:Hybride · **Statut **:Permanent · **Horaire **:Temps plein- Souhaites-tu créer un nouvel écosystème technologique dans le seul but d'être le principal fournisseur de technologie de l'industrie? · - Tu es passionné par la créat ...


  • Ontario Securities Commission Toronto, Canada

    **Quality Assurance Analyst** · **Information Services Branch** · **Permanent, Full-Time** · **File #23-35** · **Who We Are** · The **Ontario Securities Commission (OSC)** is the statutory body responsible for regulating Ontario's capital markets in accordance with the mandate es ...


  • AlertDriving Toronto, Canada

    **Software Quality Assurance Analyst** · You will be primarily responsible for preparing and executing quality assurance tests on the company's software products. This position requires creativity, focus and a user-centric mindset. · You will participate in both manual and automa ...


  • Sapiens Toronto, Canada

    **Quality Assurance Analyst**: · - Req ID: Location: Toronto, CA**Job Title: Quality Assurance Analyst** · **Location: Remote** · Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on, to transform and become digital, innovative, ...


  • Mircom Group of Companies Vaughan, Canada

    **Quality Assurance Analyst** · Founded in 1991, the Mircom Group of Companies is North America's largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includ ...


  • Trisura Guarantee Insurance Company Toronto, Canada

    At Trisura, we expect more because we believe it can be done better. · We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada's Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche marke ...


  • Richardson Wealth Toronto, Canada

    **Employment Status**: · Permanent Full-Time · **Location**: · Toronto, ON · **Department**: · IT Development · **Reporting To**: · Manager, Quality Assurance · **Job Id**: · ITD - 024 · **Job Level**: · L4 · **Seniority Level**: · Associate · **Position Overview**: · This positi ...


  • Wellington-Altus Private Wealth Inc. Toronto, Canada

    **Quality Assurance Analyst** · **Location**: This position will be located in our Winnipeg, Toronto or Burlington Offices. · **Term**:9 months. · **Our organization**: · Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus ...


  • TVO Ontario Educational Comms. Authority Toronto, Canada

    **Position Title**: Quality Assurance Analyst _(12 month Contract)_ · **Division**:Digital and Innovation · **Department**: Quality Assurance · **Reports To**: Manager, Quality Assurance · **Salary Range**:$54, $59,479.69 · **Location**:Toronto, Yonge & Eglinton (hybrid work) · T ...


  • Queen's College of Business, Technology, and Public Safety Mississauga, Canada

    **Job Title: Quality Assurance Analyst - Education Field** · **Location**: Mississauga, Ontario. · **Job Type**: Full-time · **About Us**: Queen's College established in 1986, registered as private college under Ontario's Private Career Colleges Act in 2005. Lambton College, a pu ...


  • CAD Industries Ferroviaires Ltée Toronto, Canada

    **Company Summary**: · Cad Railway Industries Ltd. (CADRI) was founded in 1968 headquartered in Montreal. We take pride on being North America's leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. CADR ...


  • Stewart Title Guaranty Company Toronto, Canada

    We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance. As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and inn ...


  • Pala Interactive Toronto, Canada

    **THE POSITION** · The Quality Assurance Analyst will be responsible to build test cases based on requirements, implement the test cases and report issues using the ticketing system. The QA analyst will perform functional, regression, performance, security and exploratory testing ...


  • Oxford Properties Toronto, Canada

    Why join us? · Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. · At Oxford, our culture is truly one of a kind. Across business lines and around the wor ...


  • Mircom Technologies Vaughan, Canada

    **Key Responsibilities**: · - Develop test strategies and procedures for design verification of networked fire alarm control panels and system configuration tools. · - Develop documentation of test procedures and regression test plans. · - Perform features, functions, stability, ...


  • Transworld Systems Inc. Scarborough, Canada

    Overview: · The QA Analyst will review the account and call activity for operations, among other assigned duties. Quality assurance (QA) should be the cornerstone of your call center management efforts. This is because optimizing QA practices will help to enhance the quality of t ...