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    Sr. Consultant, Production Application Support - Toronto, ON, Canada - Canadian Imperial Bank of Commerce

    Canadian Imperial Bank of Commerce
    Canadian Imperial Bank of Commerce Toronto, ON, Canada

    2 weeks ago

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    Description

    Sr. Consultant, Production Application Support page is loaded

    Sr. Consultant, Production Application Support

    Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

    At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

    To learn more about CIBC, please visit

    What You'll Be Doing

    You'll be a key part of an innovative, "first to market" technology culture, contributing to CIBC's digital transformation. As a Sr Consultant, Production Application Support, you will be joining the Global Derivatives group within the Capital Markets Technology team. You will work with business and technology partners along with vendors to ensure continuity of trading systems to minimize impact to CIBC operations in a fast paced challenging environment. You will provide application and infrastructure support as well as technical expertise on projects and initiatives related to implementation s .

    At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-2 day per week on-site, while other days will be remote.

    How You'll Succeed

    • Production Support - Identify and resolve medium to highly complex production problems for support of applications. Manage, support, and resolve complex vendor and proprietary technical issues arising in a calm and efficient manner.
    • Analyze & Report - Analyze complex technical information to determine risk levels and technical feasibility when making changes to applications. Check on overnight batch processes, market and client connectivity to ensure technology readiness and availability each day. Escalate technology issues to the appropriate application support and technology infrastructure groups.
    • Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients. Identify proactive solutions for recurring technology occurrences to benefit the business.

    Who You Are

    • You can demonstrate experience in : Capital Markets products/services, ideally within Derivatives, specifically exposure to XVA & Collateral Management businesses considered an asset. Experience in Application/Technology support. At least 4 years of SQL and Databricks, coupled with AWS/Azure Cloud experience. Scripting and programming experience considered an asset. Analysis of logs for Production or lower environment issues and provide support accordingly. Reaching out/collaborating with various teams and providing technical stewardship. Note: This position will require after hours and weekend support as needed.
    • You have a degree/diploma in Computer Science, or related Technical certification.
    • You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
    • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
    • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

    What CIBC offers

    At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

    • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
    • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
    • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

    What CIBC Offers

    At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

    • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
    • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
    • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

    *Subject to plan and program terms and conditions

    What you need to know

    • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
    • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

    Job Location

    Toronto-81 Bay, 19th Floor

    Employment Type

    Regular

    Weekly Hours

    37.5

    Skills

    Analytical Thinking, Application Operations, Application Production Support, AWS Administration, AWS Command Line Interface (CLI), Business, Collateral Management, Command Line Interface (CLI), Credit Value Adjustments, Impact Analysis, Implementation Planning, IT Operations Support, Microsoft Azure, Risk Management, Scripting, Technical Leadership, Transact-SQL (Programming Language), Windows Command Line Interface, Work Collaboratively

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    At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

    Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #J-18808-Ljbffr
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