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    Receptionist / Project Manager Assistant - Mississauga, Canada - Bureau Veritas Group

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    Permanent
    Description

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you

    Imagine being surrounded by the brightest minds in the industry

    Bureau Veritas is looking for a

    Receptionist/ Project Manager Assistant (CET)

    Join our talented team of experts in the scientific field to advance your technical knowledge and advance your career. Every day we go above and beyond to deliver innovative solutions to help our clients make important decisions that directly impact the community and the environment.

    As a Receptionist/ Project Manager Assistant (CET), your main responsibilities are to:

  • Provide the first point of contact for all Bureau Veritas visitors (clients, suppliers and Service Technicians).
  • Provide friendly, polite, and professional switchboard operation.
  • Provide miscellaneous administrative support as assigned.
  • Work within the Customer Experience Team (CET) functioning in a Customer Support or Change Order Support capacity to help maintain and grow Bureau Veritas's market share with new and existing clients by providing exceptional customer service.
  • Provide reception duties including telephone answering and greeting guests on arrival.
  • Assist customers with inquiries by directing calls to appropriate Bureau Veritas personnel.
  • Keep phone directory up to date.
  • Maintain Vehicle License Database.
  • Assign lockers to new employees and update Locker Database.
  • Issue key fobs for new staff and contractors.
  • Sort and distribute incoming mail.
  • Process outgoing mail using the Quadient postage system.
  • Troubleshoot any Vista Point and Cisco phone issues.
  • Maintain entrance reception – greet guests, ensure guests are signed in and out of the building, provide information and assistance as needed.
  • Answer the telephone, reply to e-mails, faxes, etc. in a professional and effective manner.
  • Assist staff by providing updated phone lists and Emergency Response lists.
  • Act as a positive agent in supporting Bureau Veritas' new initiatives (operational & cultural).
  • Provide a safe working environment for staff and customers. Ensure all visitors sign in and out of building.
  • Monitor lab coats and safety glasses supplies in the reception area.
  • Develop a strong supportive relationship with Customer Service, Facilities staff and management.
  • Ensure adherence to Bureau Veritas' policies, ISO certificate and Partners in Safety membership.
  • Covering the corporate office Receptionist when needed.
  • Book meetings and events in the Shared Calendars.
  • Monitoring emails from clients and direct client requests to appropriate Bureau Veritas personnel.
  • Inform Facilities of any building issues.
  • Assist in organizing staff events.
  • Keeping the reception area clean and tidy.
  • Maintain and order office supplies.
  • Order parts and schedule service for Sharp printers.
  • Other projects and tasks, as assigned.
  • All other responsibilities as assigned.
  • You are the ideal Receptionist/ Project Manager Assistant (CET), if you have:

  • Secretarial diploma/certificate or equivalent.
  • Professional telephone and personal manner, excellent verbal and written communication skills.
  • Ability to demonstrate superior organizational and problem-solving skills.
  • Ability to exercise good judgment to quickly assess customer problems and direct inquiries.
  • Detail oriented & record keeping skills.
  • Working knowledge of office software, . Microsoft Office, Excel, and Word.
  • High level of customer service expectations in fast paced environment, dealing with internal and external customers.
  • Ability to a positive attitude and a cheerful manner; you are energetic, motivated, flexible and able to work independently.
  • Ability to learn quickly.
  • Can maintain confidentiality.
  • Bureau Veritas is a world leader in testing, inspection and certification services.

    When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee's ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.

  • purpose: shaping a world of trust.
  • Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibility ... This is what Bureau Veritas is about, truly believing that it contributes to bettering society.

    Blending performance & integrity, with ambition & humility, responsibility & openness , we are proud that our people leave a mark on what they do.

    We respect our people and believe in our talents.

    We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.

    We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.

    Being part of the BV family, is more than just working, it's being convinced that you will Leave your mark.... in shaping a world of trust.


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