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    Account Manager - Montreal, Canada - 1000heads

    1000heads
    1000heads Montreal, Canada

    Found in: Talent CA C2 - 5 days ago

    Default job background
    Full time
    Description

    Description

    We are looking for an Account Manager to join our Account team in New York.

    The 1000heads Account team is a proud, powerful collective of Social Media obsessives, experts managing clients relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, to Strategy to deliver transformational social-first work for our clients. This role will be hybrid in an office out of Montreal, working on one of our beauty clients.
    70-85k Canadian Dollars

    Role

    We are looking for an enthusiastic, solution-oriented account manager with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.

    Responsibilities

  • Consistently developing innovative and creative ideas and solutions for client campaigns
  • Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
  • Developing a clear understanding of your clients' brand(s), category and customers
  • Monitoring and understanding your clients' markets; be aware of market issues and competitive activity
  • Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
  • Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
  • Working with Project Managers to develop effective project plans and project specification documents
  • Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
  • Ensuring all billing is completed on time
  • Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
  • Assisting with the production of client reviews with senior clients
  • Overseeing and owning the overall quality of the final deliverables on projects that you manage
  • Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
  • Maintaining a central file of essential client information

    • Requirements

  • Bachelor Degree
  • Influencer experience
  • 3-4 years account handling or client facing project management experience.
  • Minimum of 1-2 years with a specific focus working with social influencers or managing campaigns that have a social influencer component
  • An understanding of digital, social media and word of mouth is essential; how it works and the extent to which consumer conversation impacts major brands
  • Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
  • The ability to analyze and resolve problems quickly and effectively
  • Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
  • Must have strong listening skills
  • Have an understanding of social media & digital and its impact on brand.
  • Excellent organizational and time management skills.
  • The ability to work under pressure whilst keeping an eye for detail.
  • Excellent written and verbal communication skills
  • Proficient in using Microsoft Office, in particular Word, Excel and PowerPoint
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