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    Specialist Quality - Calgary, AB, Canada - sait

    sait
    sait Calgary, AB, Canada

    1 week ago

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    Description
    Registrarial Specialist - Domestic Admissions
    External Relations – Office of the Registrar /

    The Office of the Registrar at SAIT is an essential part of the student journey, the front line of student support from admissions to convocation.

    We are committed to informing and assisting our current and future students from initial inquiry through to graduation and employment.

    Reporting to the Manager or Team Lead of the portfolio at Office of the Registrar (OTR), the incumbent in the Registrarial Specialist – Domestic Admissions & Transfer Affairs role supports OTR's strategic priorities of domestic enrolment growth, student success and operational excellence by providing exceptional service to domestic applicants and all students seeking transfer credit.

    A commitment to excellence, service, and a willingness to adapt and assist as needed are expectations for all staff.

    The Registrarial Specialist is a seasoned and multi-functional position in the Office of the Registrar specialized in a specific area of subject matter expertise.

    Portfolios include Domestic Admissions, Enrolment Management, Transfer Credit.

    The Specialist manages individual responsibilities, expectations, and priorities, along with overall departmental goals and priorities while adhering to SAIT approved policies and procedures.


    IMPORTANT NOTE:
    This posting is for two (2) temporary positions with different contract end dates.

    Provides innovative high-quality advising service to applicants, current students and other interested parties concerning SAIT policies and procedures pertaining to student life cycle for enrolment, admissions and transfer affairs.

    Develops relationships with recruiters, academic advisors and accessibility colleagues to support their training and to work collaboratively
    Develops, coordinates and delivers engaging and interactive student information to provide proactive assistance and targeted support through information sessions, events, proactive outreach by email, phone and in person and in the Welcome Centre as required
    Acts as a key contact for applicants, new students, the schools and other student Services ensuring a culturally sensitive approach and appropriate communication style, demonstrating flexibility, and understanding of diverse cultural needs
    Actioning OTR enrollment management tasks, such as monitoring enrolment numbers and program seat availability
    Actioning domestic admission tasks such as assessing domestic and foreign documents for admissions equivalency to stated admission requirements, evaluating applications for admission and making admission decisions, making offers of admission, evaluating requests for deferral in alignment with business priorities and goals

    Actioning institutional transfer credit requests, making decisions on transfer credit equivalencies, reviewing course outlines and working academic subject matter experts to define equivalencies to SAIT courses, as well as ensuring the maintenance of SAIT's presence in the Transfer Alberta database.

    Collaborating with our partners in accessibility when medical validation is required to inform deferral decision making
    application data, documentation and admissions decisions etc.
    Assists with the development and implementation of the strategies to maximize program admit rates, conversion, and the mitigation of melt
    Demonstrates in depth understanding of the interconnectedness of the student record from curricula, to admit through program progression to graduation
    ca reflects accurate approved program curricula, information and student processes, including accurate forms and up to date fee schedules, deadlines, admissions information that align with policy and procedure
    Supports implementation of admission cancellations and initiates related refunds when required
    Analyzes mass quantities of data, filter, and manipulate to demonstrate a story that can drive decisions on process and practice
    Uses data to drive decisions and support the development of OTR strategies to improve processes.
    Uses multiple software platforms at an advanced level
    Demonstrates deep system knowledge and advanced level use of MS office 365 tools, specifically excel, word, and access
    Contributes to student communications content and review in their area of expertise and provide content for student communications related but not limited to admissions, enrolment and transfer affairs
    Is flexible in busy periods (e.g. during semester start-ups) to assist all other members of admissions, enrolment and transfer affairs staff with overflow work when required
    Research best practices and make recommendations on process, policies, and approaches to supporting students from admission to graduation
    Experience in Registrar Office in post-secondary environment
    ~ Advanced Excel Training and skills

    Knowledge of records and required academic data is necessary
    Incumbents must be able to adapt to changing environments and remain flexible to change
    SAIT's rules, regulations and policies, academic programs
    Intermediate to advanced mastery in using excel to manipulate data. Creating pivot tables and using v-look up to analyze data is required.
    A flexible Hybrid work model can be offered for this role in accordance with SAIT guidelines .

    Building on our 100+ year history, we're looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences.

    Equity, diversity and inclusion (EDI) is essential to achieving SAIT's vision to be a global leader in applied education.

    We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

    SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.

    Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there.

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