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    Data Asset Management Director - Halifax, Canada - Mufg Investorservices

    Mufg Investorservices
    Mufg Investorservices Halifax, Canada

    1 week ago

    Default job background
    OTHER
    Description
    MUFG Investor Services provides asset servicing solutions to the global investment management industry.

    Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

    With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers.

    Manage client relationships and act as escalation point for all client queries Own and manage incidents/errors end to end in a timely manner.

    Management and oversight of client specific SLA's and KPI adherence by operations teams. Host monthly service calls with clients with our SLA and KPI data. Escalation to internal senior management where appropriate. Oversee and review client profitability and ownership of client account strategy to drive future growth. Manage client profitability through workforce planning with operations teams and adherence to common operating model. Ownership of commercial conversations with our clients. Participate in global projects to improve client related initiatives or projects with the operational teams. Third Level Qualification (degree or higher) in a relevant field. At least 10 years' experience working in the fund administration or asset management industry with experience managing client relationships. Providing high quality service and understanding client needs. Demonstrate leadership and the ability to effectively manage a team of accounting professionals. The ability to service these clients while maintaining the interests and health of the organization is critical. Strong computer skills with strengths in Microsoft Office products. Experience with fund administration software such as Geneva, Investran, Yardi and Mantra would be beneficial but not necessary. MUFG Investor Services provides all of its employees with an extremely attractive compensation package.

    In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

    however, only those proceeding to the interview stage will be contacted. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience. #
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