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    Disability Administrative Specialist - Calgary, AB, Canada - Aston Carter

    Aston Carter
    Aston Carter Calgary, AB, Canada

    2 weeks ago

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    Full time
    Description
    :

    This position is responsible for the handling & processing of over/short and damaged shipments, including the investigating of information, maintaining appropriate records, providing instruction to customers on filing a claim, and resolving issues through traces and customer contacts.

    The focus of this role is to reduce OS&D claims to "Zero". Resolution of OS&D (Over, Short or Damaged Freight) within applicable terminal operation.

    • Trace shipments as requested by customers, through computer system documentation review.
    • Maintain two (2) sections, refusals and OWB (freight that has no identification).
    • Maintain a daily dock inventory spreadsheet, allowing visibility and management of volume of claims. Education and Training
    • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. Experience
    • Previous transportation or operational experience is preferred, various roles within transportation would be beneficial
    • Good working knowledge of Excel and other MS office programs.
    • Specific experience working with damaged freight is an asset.
    • Previous experience with the AS/400 would be considered an asset. Skills and Attributes
    • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
    • Communication skills - advanced
    • Computer skills - accuracy, MS products, AS400, web based programs
    • Demonstrated customer relationship skills
    • Strong conflict resolution skills
    • Able to work deadlines in high transactional environment
    • Ability to champion business needs in a collaborative manner to colleagues
    • Results focused
    Able to work with little supervision À propos d'Aston Carter:

    Spécialisés dans la comptabilité, la finance, les ressources humaines, l'acquisition de talents, la chaîne d'approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie.

    Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d'un grand nombre d'entreprises du Fortune 500.

    Nous sommes fiers d'avoir remporté le double diamant ClearlyRated Best of Staffing pour notre service aux clients et aux talents.

    La diversité, l'équité et l'inclusion Chez Aston Carter, la diversité et l'inclusion constituent le pont vers l'équité et la réussite de notre personnel.

    La diversité, l'équité et l'inclusion (DE&I) sont ancrées dans notre culture par :

    Le maintien d'un environnement inclusif par une autoréflexion permanente ; La mise en place d'une culture de soin, d'engagement, et de reconnaissance par des résultats concrets ; L'assurance des opportunités de croissance pour nos gens.

    Aston Carter est un employeur souscrivant au principe de l'égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l'âge, de la couleur, de la religion, des origines nationales, du statut d'ancien combattant, d'un handicap, de l'orientation sexuelle, de l'identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

    Si vous souhaitez faire une demande d'accommodement raisonnable, tel que la modification ou l'ajustement du processus de demande d'emploi ou d'entrevue à cause d'un handicap, veuillez envoyer un courriel à .Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.

    Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

    We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

    Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people.

    Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email .

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